Head of Business at Synapse Resource Center

Synapse Services is a Centre for Psychological Medicine that is committed to providing a full range of mental health and substance misuse services in a caring, patient-centred environment. We are located in the heart of Nigeria - Abuja, with branches in Lagos, and Anambra state. We provide first-class psychological and psychiatric care, with a range of therapeutic programs suited to individual needs.

We are recruiting to fill the position below:

Job Title: Head of Business

Location: Abuja
Employment Type: Full-time

Job Description

• Coordinate business development activities for multiple organizations in the consortium and provide guidance and supervision to business development officers in each organization.
• Define and develop the right strategy for all business development activities while ensuring it aligns with each Organization's vision, mission, and long-term goal.
• Continually conduct market research to identify Business Opportunities, competitive advantages aimed at increasing Company Sales and revenue, obtaining dominance in existing markets, and boosting market penetration.
• Set up appropriate business targets and goals for each business entity in line with the overall corporate vision.
• Offer commercial and critical input into clinical development to increase Bed Occupancy and ensure business targets are met.
• Identify innovative tactics, corresponding business plans, and sustainable operations to drive revenue and volume growth while meeting the market's needs.
• Be involved and oversee the preparation, review, and submission of proposals and client contracts.
• Develop an in-depth understanding of all company offerings (products, services, and value propositions) and continuously expand this knowledge.
• Pitch Products & Services to prospective customers, conduct presentations, sell, negotiate and be able to confidently communicate to drive sales and close deals.
• Prepare Monthly, Quarterly and Annual Sales & Business development reports. Perform Planned vs Actual Targets analysis and measure performance with appropriate KPIs and metrics.
• Conduct a quarterly comparative analysis of all service lines to identify underperforming products/services, and develop solution-based optimization strategies.
• Recognize the importance of Social Media and Digital Presence. Work with the Social Media Team in leveraging online platforms and channels.

Business Team Management:

• Direct and manage the business development unit; inspiring, motivating, training, delegating, and supervising business development officers.
• Be involved in interviews to identify candidates that are a right fit for the Organizations for which they are needed.
• Regularly organize meetings with teams, Company Leads, and relevant departments, to discuss strategy formulation, evaluate business performance, areas for systems improvement, and new business.
• Be an active participator in a broad range of committees, Management, and other leadership level meetings.

Relationship Management:

• Establish, build and retain long-term relationships with existing clients, Psychiatrists, Psychologists, and other allied Mental Healthcare Professionals (internal and external), stakeholders, and senior decision-makers in government Agencies, Private Organizations, and other relevant influencers.
• Build an Intersect eco-system by creating and maintaining community relevance through community workshops and seminars and other activities aimed at increasing visibility.
• Introduce a system to collect, evaluate customer feedback, and translate to service improvement ensuring clients stay satisfied and positive.
• Make recommendations to Management on services that meet, predict, and mirrors current clients' future needs.
• Ensure the continuous refinement of product and service offerings in line with modern best practices.
• Perform any other duties as directed by the supervisor.

Requirements and Experience

• Undergraduate Degree (Marketing or related field) with proven work experience in Business Development Capacity
• Minimum of Three (3) years’ experience in business development
• Knowledge of the behavioral Health Sector & Health care experience is desirable
• A Masters degree is desirable but not essential

Required Skills / Competencies:

• Excellent relationship management and business development skills
• Market Knowledge
• Sales focused and target driven
• Outstanding Interpersonal and Communication skills
• Excellent Content development and presentation skill
• Critical thinker and problem solver
• Excellent organizational and Time management skills
• Strong work ethics with the target of delivering results.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their updated CV to: jobs@synapseservices.org using the Job Title as the subject of the email.

Note: Only suitable candidates will be contacted.