Telesales Representative at ESV Global Consults

ESV Global Consults is a premier human resource consulting firm dedicated to empowering organizations to achieve their full potential. With a passion for people and a commitment to excellence, we provide innovative HR solutions that drive business success.

Our team of experienced HR professionals brings a wealth of knowledge and expertise to the table, with a proven track record of delivering tailored solutions that meet the unique needs of our clients. From recruitment and talent management to organizational development and change management, we offer a comprehensive range of services designed to optimize your workforce and drive business results. At ESV Global Consults we believe that people are the heart of every organization, and that investing in your employees is the key to unlocking long-term success. That's why we're dedicated to helping you build a high-performing team that's engaged, motivated, and equipped to drive your business forward.

We are recruiting to fill the position below:

Job Title: Telesales Representative

Location: Okota (Lagos mainland), Lagos
Employment Type: Full-time
Reports to: Team lead/Supervisor
Department: Sales

Job Summary

• The Telesales Representative is responsible for promoting and selling the company’s products over the phone, managing customer inquiries, and closing sales orders.
• This role requires excellent communication skills, persuasive ability, and a strong customer service orientation to achieve set sales targets and contribute to business growth.

Key Responsibilities

• Contact potential and existing customers to inform them about products, promotions, and offers.
• Understand customer needs and recommend suitable products or solutions.
• Accurately record customer information and order details in the CRM system.
• Follow up on leads and maintain active communication with customers to close sales.
• Handle inbound and outbound sales calls professionally and efficiently.
• Build and maintain strong relationships with customers to encourage repeat business.
• Meet or exceed individual and team sales targets and KPIs.
• Coordinate with logistics and customer service teams to ensure smooth order processing and delivery.
• Provide feedback from customers to the sales and marketing teams for product improvement.

Key Performance Indicators (KPIs)

• Number of calls made per day/week
• Sales conversion rate
• Revenue generated
• Customer retention and repeat purchase rate
• Accuracy of order processing.

Requirements

• Minimum of OND/NCE; a Bachelor’s degree in Business, Marketing, or a related field is an advantage.
• Proven experience in telesales, telemarketing, or customer service (preferably in FMCG, retail, or cosmetics).
• Excellent communication, negotiation, and interpersonal skills.
• Strong persuasive ability and confidence in closing sales.
• Good computer literacy and familiarity with CRM or call management software.
• Goal-oriented, self-motivated, and able to work under minimal supervision.
• A positive attitude and resilience in handling rejection.
• Applicant must reside within and around Okota/Isolo.

Salary
N130,000 - N150,000 per month. 

Application Closing Date
11th November, 2025. 

How to Apply
Interested and qualified candidates should send their applications to: esvconsult25@gmail.com using the job title as the subject of the mail.