Operations Executive at Creative Chaos Limited - Primer Professional Services Limited

Primer Professional Services Limited - Our client, Creative Chaos Limited is a multi-division company operating across three strategic arms: Creative Chaos Branding & Marketing Limited (CCBM) – Focused on marketing, branding, campaigns, and creative communications for clients. CCIT (Creative Chaos Institute of Tech) – Dedicated to tech and business training programs. This division operates independently from the branding arm, except for the Head of Business who provides cross-functional oversight. CC Tech – Specializes in IT solutions and app development. The team operates on a project-based structure with contractual staff. The company currently has five ongoing projects and multiple others in the pipeline.

They are recruiting to fill the position below:

Job Title: Operations Executive

Location: Lekki, Lagos
Employment Type: Full-time
Reports to: Managing Director / Creative Lead

Job Purpose

• The Operations Executive will play a pivotal role in coordinating across all three divisions, ensuring alignment, efficiency, and timely reporting to management.
• The Operations Executive is responsible for driving efficiency, structure, and coordination across Creative Chaos Limited’s projects, teams, and internal processes.
• This role ensures daily operations run smoothly, deadlines are met, and workflows are clearly defined — enabling each division to deliver high-quality outcomes in its respective focus area.

Key Responsibilities

• Coordinate and monitor daily operational activities across all company divisions — Branding & Marketing, CCIT, and CC Tech.
• Stay in the loop of all ongoing projects, trainings, and tech developments, providing regular updates and reports to management.
• Develop, implement, and monitor internal processes and workflows to improve efficiency and delivery timelines.
• Liaise between creative, marketing, tech, and training teams to track deliverables and ensure accountability.
• Prepare and maintain project timelines, task trackers, and progress reports across departments.
• Support leadership in resource planning, task allocation, and project scheduling.
• Conduct weekly team check-ins and performance tracking to ensure alignment with company goals.
• Maintain documentation of operational processes and ensure compliance with internal standards.
• Identify process bottlenecks and recommend data-driven solutions for improvement.
• Oversee procurement, logistics, and vendor coordination for ongoing projects and events.
• Support HR and Admin functions where needed (attendance tracking, onboarding coordination, etc.).

Key Performance Indicators (KPIs)

• Timely delivery of client and internal projects across all divisions.
• Reduction in process delays and communication breakdowns.
• Improved inter-departmental collaboration and reporting accuracy.
• Adherence to established workflows and operational standards.
• Quality and timeliness of reports submitted to leadership.

Working Relationships:
Internal:

• Managing Director / Creative Lead – Reporting, planning, and feedback.
• Team Leads across Branding, CCIT, and CC Tech – Coordination and progress tracking.
• HR Consultant – Process and documentation alignment.
• Finance – Budget tracking and expense reporting.

External:

• Vendors and suppliers – Procurement and logistics.
• Clients (where applicable) – Coordination on project timelines.

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Management, or a related field.
• 1–3 years of experience in operations, project coordination, or office management (preferably in a creative, tech, or training environment).
• Proven record of process improvement or project delivery.
• Proficiency in Google Workspace, Microsoft Office, Trello, Asana, or Notion.
• Excellent written and verbal communication skills.

Key Competencies and Attributes:

• Strong organizational and multitasking ability.
• Excellent communication and interpersonal skills.
• Detail-oriented with a structured approach to work.
• Proactive problem-solving and time management.
• Tech-savvy and comfortable with digital collaboration tools.

Work Environment:

• Fast-paced, creative, and collaborative environment.
• May require occasional weekend availability during events, campaigns, or training sessions.

Career Progression:
This role offers clear career growth within the Operations and Strategy function at Creative Chaos. Potential progression paths include:

• Operations Manager – Overseeing larger cross-functional teams and systems.
• Project Manager – Managing client projects and creative delivery end-to-end.
• Business Operations Lead – Contributing to strategic decisions and process design.
• Exceptional performance may also open opportunities for cross-functional movement into HR, Admin, or Project Management within 2–3 years.

Salary Range
N100,000 - N150,000 per month (Based on experience, skill level, and demonstrated operational excellence.).

Application Closing Date
15th November, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online