Sales Specialist / Business Development Executive at a Travel and Tourism Company - Onetouch Graphix

Onetouch Graphix - Our client, a travel and tourism company, is recruiting to fill the position below:

Job Title: Sales Specialist / Business Development Executive

Location: Egbeda, Lagos 
Employment Type: Full-time

Summary

• Our client in the travel and tourism sector is seeking a dynamic and results-driven Sales Specialist to join their team.
• This hybrid role requires in-office presence three days per week and is ideal for a motivated professional with a passion for customer engagement, data-driven decision-making, and market trends.
• The successful candidate will be responsible for identifying and managing leads, optimizing sales processes, and developing strategies to enhance customer satisfaction and loyalty.
• With a strong focus on performance metrics and market analysis, the Sales Specialist will play a pivotal role in driving revenue growth and maintaining a competitive edge in the travel landscape.

Role Overview

• The Sales Specialist is instrumental in executing a strategic sales approach that aligns with business goals.
• This role involves generating and managing leads, conducting outbound sales efforts, analyzing market trends, and optimizing customer engagement strategies.
• The ultimate objective is to increase sales performance, strengthen client relationships, and uphold a positive brand reputation in the travel and tourism industry.
• Product Knowledge: Demonstrate comprehensive knowledge of travel and tourism products to effectively address customer inquiries and objections.
• Lead Generation: Identify potential leads through various channels, including online research, social media, databases, and industry-specific directories.
• Lead Management: Utilize software to log calls, track customer interactions, and manage leads efficiently. Outbound Calling: Conduct outbound calls to prospective clients using the provided database.
• Data Analysis: Analyze data to identify trends and improve engagement strategies.
• Sales Targets: Meet or exceed monthly sales quotas and individual targets.
• Sales Strategies: Develop and implement plans to achieve sales targets and enhance customer engagement. Sales Process Optimization: Assist in the design, implementation, and refinement of sales processes and workflows.
• Market Analysis: Monitor market trends and competitor activities to adjust strategies accordingly, with a focus on the global market.
• Customer Engagement: Develop strategies to enhance customer satisfaction and loyalty through effective communication and follow-up, utilizing various digital platforms.
• Issue Resolution: Address customer complaints and issues promptly to maintain a positive company image, ensuring seamless communication across the team.
• Feedback Collection: Gather and analyze customer feedback to improve services, incorporating insights from website users.
• Performance Reporting: Prepare regular reports on sales performance and campaign outcomes for senior management, using collaborative tools for remote access.
• KPI Tracking: Monitor key performance indicators (KPIs) to ensure targets are met and identify areas for optimization.

Qualification

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Experience: 2–4years of experience in sales operations, sales support, client success, or a similar role.
• Strong communication and interpersonal abilities.
• Detail-oriented with a commitment to accuracy and excellence.
• Problem-solving skills and a proactive approach to tasks.
• Flexibility and adaptability to changing priorities.

Required Skills & Abilities:

• Persuasive and Negotiation Skills: Ability to close deals and overcome objections.
• Communication Skills: Excellent verbal and written communication abilities.
• Customer Relationship Management: Ability to build trust and long-term loyalty
• Analytical Skills and problem-solving skills: Ability to identify customer needs, analyze data, identify trends, and make data-driven decisions.
• Sales Acumen: Strong understanding of sales principles and techniques.
• Problem-Solving Skills: Ability to address and resolve customer issues effectively.
• Time Management: Excellent organizational and time management skills to handle multiple tasks and meet deadlines.
• Customer Focus: Strong commitment to customer satisfaction and relationship management.
• Organizational Skills: Strong organizational skills and attention to detail. 
• CRM tools and sales software: Strong understanding of CRM and software tools for lead tracking and performance monitoring.
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, PowerPoint) and familiarity with CRM software.
• Organizational Skills: Strong organizational skills and attention to detail.
• Adaptability: Ability to adapt to a hybrid work environment and changing priorities.
• Ethical Standards: High level of integrity and ethical behavior.
• Team Collaboration: Ability to work effectively within a team environment.

Salary
N100,000 - N200,000 Monthly.

Application Closing Date
7th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr.onetouchcreativestudio@gmail.com using the Job Title as the subject of the email.

Note

• This role is for immediate resumption.
• Only candidates who are qualified and available to start immediately should apply.
• Kindly ensure you meet the requirements before submitting your application.