Research Officer at Fitness and Sports Solutions

Fitness and Sports Solutions, for over 40 years, has been Nigeria's no. 1 Sports & Fitness Equipment and Apparel Retail and Wholesale Company. Selling quality sporting goods, equipment, accessories and apparel for the entire family. It has its branches in most modern malls as well as stand-alone stores across Nigeria.

We are recruiting to fill the position below:

Job Title: Research Officer

Location: Lagos
Employment Type: Full-time
Working hours: On-Site Mon- Fri 9am to 6pm, Alternative Saturdays 9am-3pm, Closed on Sundays

Job Description

• The Researcher will be responsible for gathering, analyzing, and presenting data that will shape the organisation’s decisions across product development, purchasing, marketing, and customer service.
• You will track industry trends, consumer behavior, competitor activity, and emerging product innovations both locally and globally.

Responsibilities
Industry Trend Monitoring:

• Track Revlant Trends: Research global and local trends for and on social media
• Report and Notify Management on Emerging Products and Monitor Product Innovations
• Identify rising demand for specific items
• Identify Retail and Lifestyle Shifts: Track what is changing in retail, how people are shopping (online/offline), fashion trends, or behavior patterns.

Competitor & Market Analysis:

• Benchmark Competitors: Regularly review what similar businesses are doing with their pricing, product ranges, marketing strategies, seasonal campaigns.
• Help ensure our pricing is competitive and reflects market expectations.
• Gap Spotting: Identify what our competitors are missing that we could capitalize on.

Customer Insight Gathering:

• Analyze Customer Behavior and Study buyer Trends using relevant available data.
• Feedback Analysis: Organize and interpret customer complaints, requests, reviews, and suggestions to spot patterns.

Product Research & Procurement Support:

• Why this matters: Understanding our customers = better targeting, better service, more sales.
• Research and suggest new product lines based on Local and global demand as well as specific customer requests.
• Help identify and vet new suppliers — assess their product quality, credibility, pricing, and logistics.
• Repurchasing Recommendations: Use data to help determine which services and products need to be repurchased or discontinued.

Marketing Intelligence:

• Content Ideas: Provide the content creation team with trending topics, keywords, and product-based content opportunities.
• Campaign Validation: Support marketing with insight-driven suggestions for promotions, discount structures, or influencer partnerships.
• Event Trends: Track relevant events, holidays or activities that we can align with for promotions.

Requirements

• Minimum qualification HND / Bachelor's Degree in Business, Research, Marketing, Economics, or related field
• 1 – 3 years research or strategy-related experience
• Strong research, analytical, and critical thinking skills
• Comfortable using tools such as Excel, Google Sheets, Google Trends, basic analytics platforms and applications like QuickBooks
• Strong written and verbal communication
• Naturally curious, self-motivated, and organized
• Must be able and willing to work onsite at our Lekki location.

Salary
N150,000 - N200,000 / month.

Application Closing Date
21st November, 2025.