Intelligence Officer at FoliXx Hospitality

FoliXx Hospitality is an organization whose grand purpose is to achieve global relevance among leaders in the hospitality guild, by unparalleled culture and service. We are a resolute people, committed to continuous excellent service delivery, our value systems are built upon: integrity, excellence, attitude, competence, and continuous improvement.

We are recruiting to fill the position below:

Job Title: Intelligence Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Role Summary

• The Intelligence Officer will be responsible for monitoring internal activity, preventing security breaches, identifying risks early, and proactively gathering information to protect the business, our guests, and our staff.
• This role requires strong observation skills, emotional intelligence, analytical thinking, and the ability to operate quietly and professionally in a nightlife setting.

Key Responsibilities
Operational & Security Intelligence:

• Observe daily floor operations discreetly and report inconsistencies, misconduct, or suspicious behavior.
• Monitor guest and staff interactions to identify risks, threats, potential breaches, or unusual activity.
• Identify internal theft, collusion, or policy violations and escalate appropriately.
• Stay alert to emerging trends, customer patterns, and potential threats to the business.

Compliance & Reporting:

• Ensure departmental SOPs, security policies, and service standards are followed in real time.
• Conduct routine assessments on staff performance, guest flow, and operational vulnerabilities.
• Prepare daily intelligence reports highlighting observations, risks, and recommendations.
• Maintain strict confidentiality and chain-of-command protocols.

Incident Prevention & Response:

• Proactively detect conflict, crowd dynamics, or suspicious behavior before escalation.
• Support security team during emergencies, high-risk scenarios, and VIP events.
• Monitor sensitive operational processes (cash handling, entry screening, VIP access, restricted areas).

Collaborative Support:

• Work closely with Security, Operations, and Guest Experience teams.
• Provide intelligence briefings to management when required.
• Reinforce a culture of professionalism, awareness, loyalty, and discipline across departments.

Requirements

• Candidates should possess relevant qualifications.
• Previous experience in security, intelligence, surveillance, operations monitoring, or similar role (hospitality/nightlife experience preferred).
• Strong situational awareness and emotional intelligence.
• Excellent observation skills and ability to detect behavioral cues and inconsistencies.
• Demonstrated confidentiality and loyalty in previous roles.
• Ability to remain calm, neutral, and professional under pressure and in high-energy environments.
• Smart, well-spoken, mature, and confident with strong analytical and reporting skills.
• Ability to work flexible hours, including late nights, weekends, and peak periods.

Salary
N150,000 - N170,000 / Month.

Application Closing Date
3rd December, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@folixxhospitality.com using the Job Title as the subject of the email.