Field Collection Agent (FCA) at Fort Knox Outsourcing - (5 Openings)

Fort Knox Outsourcing is poised to serve the growing need of businesses in Nigeria,By helping them to reap the economic, strategic and operational benefits offered by outsourcing. We act as a “Third Party Service Provider” that Source, Select, and Second employment ready workforce in line with client specifications to meet their talent needs as quickly as possible: Excellent outourcing services across diverse clientele in Nigeria., Talent aquisition for business development and growth,Credential verification and background checks for employee.The Company’s directors and management team are experienced individuals with human resources background, people relations skills, customer service orientation and ex-corporate executives from the financial and telecommunication services industries with high levels of integrity and moral standing.

We are recruiting to fill the position below:

Job Title: Field Collection Agent (FCA)

Location: Abuja (FCT), Edo, Lagos, Ogun & Rivers
Employment Type: Full-time

Key Responsibilities

• Conduct door-to-door debt recovery and follow-up visits in assigned areas.
• Communicate repayment obligations and negotiate suitable repayment plans with clients.
• Maintain accurate and detailed records of all visits, communications, and repayment outcomes.
• Verify and assess debtor information (income, address, and asset status).
• Prepare and submit timely field and progress reports.
• Collaborate with internal teams to ensure compliance with company and legal standards.
• Promote and protect the company’s brand image and reputation during all engagements.
• Requirements

Educational Qualification

• Minimum of Senior Secondary School Certificate (SSCE) or equivalent (GCE O-Level).
• OND, NCE, or a Bachelor’s degree in relevant fields (Finance, Business, or Law) is an added advantage.
• Experience of 2 years of experience in debt collection, customer service, or a related financial field preferred.
• Candidates without experience must demonstrate strong learning ability and resilience.

Skills & Competencies:

• Excellent communication and negotiation skills.
• Strong emotional intelligence and ability to remain calm under pressure.
• Good problem-solving and decision-making abilities.
• Proficiency in using smartphones, GPS navigation apps, and basic office tools (Excel, Word).
• Ability to calculate repayment figures and maintain accurate financial records.

Personal Attributes:

• High integrity and ethical standards (must comply with company and legal guidelines).
• Good physical fitness for regular fieldwork.
• Familiarity with local areas and community relations.
• Must have no criminal record and be of good credit standing.

Other Requirements:

• Must provide a valid Police Clearance Certificate.
• Must submit a Credit Report from an accredited Nigerian credit bureau.
• Must undergo a recent medical examination to confirm physical fitness.
• Languages Required
• English (compulsory)
• Proficiency in a local language such as Hausa, Yoruba, or Igbo is an advantage depending on the region of assignment.

Salary
N150,000 Monthly.

Application Closing Date
30th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com Using the job title and location as the subject of the mail.