Performance Management Manager at Palmpay Limited

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Performance Management Manager

Location: Opebi, Ikeja - Lagos
Employment Type: Full-time

Job Summary

• We are looking to recruit an experienced Performance Management Supervisor. The ideal candidate will be responsible for developing, implementing, and managing performance management processes and initiatives within the organization.
• You will play a critical role in facilitating the ongoing assessment, feedback, and improvement of employee performance to support organizational goals and objectives.
• In addition, you collaborate with managers and HR business partners to ensure alignment between individual performance goals and overall business objective.

Responsibilities

• Develop, implement, and oversee performance management policies, procedures, and systems to ensure consistency and fairness across the organization
• Collaborate with HR business partners and departmental managers to establish performance standards, goals, and expectations for each role
• Train managers and employees on performance management processes, including setting SMART goals, providing constructive feedback, and conducting performance evaluations
• Provide guidance and support to managers in addressing performance issues, identifying development opportunities, and implementing performance improvement plans
• Coordinate the annual performance review cycle, including scheduling, communication, and data collection
• Analyze performance evaluation data to identify trends, patterns, and areas for improvement, and provide actionable insights to leadership
• Partner with compensation and benefits teams to ensure alignment between performance ratings and rewards systems
• Stay abreast of industry best practices and emerging trends in performance management, and recommend enhancements to existing processes
• Conduct regular audits and quality checks to ensure the integrity and effectiveness of the performance management system
• Serve as a point of contact for employees seeking clarification or assistance with performance-related matters
• Maintain confidentiality and sensitivity in handling performance-related information and discussions

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. Master's degree preferred
• Proven experience in performance management, talent management, or HR consulting preferably in a corporate environment
• In-depth knowledge of performance management principles, methodologies, and best practices
• Strong understanding of employment laws and regulations related to performance management
• Excellent communication and interpersonal skills, with the ability to build trust and credibility with diverse stakeholders
• Demonstrated ability to facilitate difficult conversations and resolve conflicts in a constructive manner
• Proficiency in HRIS (Human Resources Information System) software and other performance management tools
• Analytical mindset with the ability to interpret data, draw meaningful conclusions, and make data-driven recommendations
• Exceptional organizational skills, with the ability to manage multiple projects and deadlines simultaneously
• High level of professionalism, integrity, and discretion in handling confidential information.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should:
Click here to apply online