Restaurant Supervisor at Pruvia Integrated Limited (PIL)

Pruvia Integrated Limited, we are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. As an organization we are driven by the dictum of ‘Impossibility is Nothing’.

PIL was conceived in 2007, as regards to its incorporation and duly registered in 2013 with Corporate Affairs Commission of Nigeria (CAC) with Registration Number RC 1097861. It originated in response to providing world class services and solutions to the society at large and offering an alternative that is satisfactory in areas of our specialty. It has carried out service rendering duties in various states of Nigeria and within the ever bustling business environment of Lagos.

We are recruiting to fill the position below:

Job Title: Restaurant Supervisor

Location: Ikoyi, Lagos
Employment Type: Full Time
Department: Food & Beverage / Operations
Reports To: Restaurant Manager / Operations Manager
Industry: Hospitality / Food Service

Job brief

• We are urgently looking for a Restaurant Supervisor who will oversee daily restaurant operations, ensuring excellent customer service, smooth workflow, and adherence to quality, hygiene, and safety standards.
• The role involves supervising staff, coordinating service delivery, and supporting management in achieving sales and profitability goals.

Key Responsibilities

• Supervise daily restaurant activities, including customer service, order management, and staff performance.
• Ensure food quality, presentation, and hygiene meet company and regulatory standards.
• Monitor inventory levels and assist in ordering supplies to avoid shortages or waste.
• Train, schedule, and motivate staff to maintain high service standards.
• Handle customer inquiries, feedback, and complaints professionally and promptly.
• Support the manager in tracking sales, preparing reports, and implementing promotional activities.
• Ensure compliance with health, safety, and sanitation regulations.
• Coordinate with kitchen staff, waiters, and cashiers to ensure seamless operations.
• Oversee cash handling and reconcile daily sales when necessary.

Requirements

• Bachelor’s Degree or Diploma in Hospitality Management, Business Administration, or a related field.
• 2 - 4 years of experience in restaurant or food service operations, with at least 1 year in a supervisory role.
• Strong leadership and interpersonal skills.
• Excellent communication, organization, and problem-solving abilities.
• Good knowledge of food safety and hygiene standards.
• Proficiency in POS systems and Microsoft Office tools.
• Ability to work flexible hours, including weekends and holidays.

Salary
N100,000 - N150,000 monthly (with Accommodation).

Application Closing Date
Not Specified.