SME Deposit Product Manager / Analyst at Tophire Africa

TopHire Africa is a timeless and innovative HR-Consulting Service provider that's geared towards delivering recruitment and training of qualitative verified talent

We are recruiting to fill the position below:

Job Title: SME Deposit Product Manager / Analyst

Location: Lagos Island, Lagos
Employment Type: Full-time

Job Summary

• The SME Deposit Product Manager/Analyst is responsible for developing, managing, and optimizing deposit products and propositions tailored to the needs of Small and Medium Enterprises (SMEs).
• The role focuses on driving deposit mobilization, enhancing customer value, and ensuring profitability through data-driven insights, market research, product innovation, and effective portfolio management.

Key Responsibilities
Product Development and Management:

• Develop and manage SME deposit products (current, savings, term deposits, and hybrid accounts) aligned with the bank’s SME strategy.
• Review and refine product features, pricing, and benefits based on market feedback and competitive benchmarking.
• Design product bundles (payments, collections, digital tools) that increase customer stickiness and value.
• Ensure all SME deposit products comply with regulatory, risk, and internal policy requirements.

Market and Competitor Analysis:

• Conduct periodic market research to understand SME customer behavior, pain points, and emerging opportunities.
• Benchmark competitors’ SME deposit offerings and recommend innovative propositions to differentiate the bank.
• Generate insights on deposit trends across sectors, regions, and customer segments to inform strategy.

Performance Monitoring and Reporting:

• Track key product metrics — deposit volumes, account growth, cost of funds, product profitability, and customer activity.
• Prepare monthly performance dashboards and business reviews for management.

Customer and Channel Engagement:

• Work closely with SME Relationship Managers, branches, and digital teams to drive product adoption and growth.
• Support marketing and communication teams with product campaigns and customer education initiatives.
• Gather customer feedback through surveys, focus groups, and frontline insights to guide product improvements.

Strategic and Cross-functional Collaboration:

• Collaborate with Technology, Operations, Finance, Risk, and Compliance to deliver seamless SME deposit processes.
• Partner with Digital Banking to enhance online account opening, collections, and liquidity management capabilities for SMEs.
• Support funding and liquidity strategy by designing competitive deposit propositions that attract low-cost SME funds.

Qualifications, Skills, and Experience
Education & Experience:

• Bachelor’s degree in Business, Finance, Economics, or related field (MBA or professional certification is an advantage).
• 5–8 years’ experience in product management, SME banking, or retail deposit management in a commercial bank.
• Demonstrated success in developing and growing deposit products or portfolios.

Salary
N1,500,000 - N2,000,000 Monthly.

Application Closing Date
16th December, 2025.