Human Resource Assistant at PalmPay Limited

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Human Resource Assistant 

Location: Ikeja, Lagos

Job Summary

• We are looking for a dynamic and detail-oriented Human Resources Assistant to join our team.
• This role provides foundational support across the HR function and is an excellent opportunity for someone looking to build a career in Human Resources.
• You will gain hands-on experience in HR data management, reporting, process improvement, and stakeholder communication.
• The ideal candidate is highly efficient, possesses a strong affinity for data, and is proficient with Excel. For a high-performing individual, this role offers a clear path for specialization into areas such as HR Business Partnering (HRBP), Talent Acquisition (TA), Compensation & Benefits (C&B), or HR Information Systems (HRIS).

Key Responsibilities:
HR Data Management & Reporting:

• Maintain and update employee records in the HR database/HRIS, ensuring the highest levels of accuracy and confidentiality.
• Assist in collecting, analyzing, and interpreting HR data (e.g., headcount, turnover, attendance).
• Support the preparation of regular HR metrics and reports (e.g., monthly dashboards, quarterly analytics) to aid management decision-making.

Process Improvement & Documentation:

• Assist the HR Manager in developing, implementing, and improving HR policies, procedures, and administrative systems.
• Help document and standardize HR processes by creating and updating clear Standard Operating Procedures (SOPs).

Administrative Support & Communication:

• Provide first-line support for general HR inquiries from employees and other departments, demonstrating strong customer service.
• Assist in coordinating HR activities such as meetings, training sessions, and employee engagement events.
• Facilitate smooth communication between the HR department and the rest of the organization.

HR Projects Support:

• Provide logistical and administrative support for key HR projects and cycles, including performance management, compensation reviews, and employee surveys.

Qualifications and Requirements:

• Experience: 1 - 2 years of proven experience in a Human Resources or a related administrative role.

Technical Skills:

• Advanced proficiency in Microsoft Office Suite, especially Microsoft Excel. Must be highly skilled in using functions like VLOOKUP, PivotTables, and Charts for data analysis and reporting.
• Strong analytical and problem-solving skills with a keen eye for detail and a natural affinity for working with data.

Core Competencies:

• High Level of Execution: Demonstrates exceptional efficiency, reliability, and the ability to complete tasks accurately and on time.
• Excellent verbal and written communication skills.
• Strong sense of discretion and ability to handle confidential information appropriately.
• A fast learner with a strong desire to learn and grow within the HR profession.

What We Offer

• A competitive salary and benefits package.
• A supportive environment for professional development and learning.
• A clear career progression path within the HR function.

Application Closing Date
Not Specified. 

Method of Application
Interested and qualified candidates should:
Click here to apply online