Revenue Assurance & Interconnect Manager at Smile Communications Nigeria Limited

Smile Communications provides 4G LTE mobile broadband in several countries in Africa. Our objective is to become the broadband provider of choice for Superfast mobile broadband internet and Super Clear voice services in each of our markets and to provide over 300 million potential customers in our countries of operation with a fast, reliable and high-quality broadband internet to accelerate development and wealth creation.

Our mission is a fully connected Africa enabled by a team that is driven by passion, integrity, humility and humanity. Smile is a diverse, equal opportunities organisation and is committed to developing talent in the telecommunications industry in all of the countries it operates in. In addition to considering your skills and competencies, your fit with our culture and values is important.

We are recruiting to fill the position below:

Job Title: Revenue Assurance & Interconnect Manager

Location: Lagos
Employment Type: Full-time

Role Description

• This is a full-time, on-site role located in Lagos for a Revenue Assurance & Interconnect Manager.
• The manager will be responsible for ensuring the accuracy and integrity of revenue streams, monitoring interconnect agreements, improving business processes, and implementing revenue assurance strategies.
• Daily tasks include analyzing financial data, verifying revenue recognition, and liaising with internal and external stakeholders.

Job Description

• Develop comprehensive revenue assurance and fraud prevention policies and procedures.
• Recommend and implement fraud prevention systems and process enhancements.
• Perform reconciliation of revenue streams and call data records to ensure data integrity.
• Provide leadership and direction in protecting company assets to prevent financial loss and fraud.
• Investigate customer complaints and recommend appropriate actions.
• Collaborate with other departments and finance teams to design and implement best practices for fraud prevention.
• Document and monitor revenue flows.
• Develop business continuity plans, tools, and processes to minimize business interruptions and revenue loss from disasters, sabotage, or network downtime.
• Update and maintain the international rates table.
• Monitor and analyze international traffic routing to ensure Least Cost Routing (LCR) is consistently applied.
• Monitor and block unauthorized airtime transfers and call routing/refiling.
• Continuously identify and mitigate revenue losses to maintain high levels of loss avoidance.
• Analyze and approve commission payments to ensure integrity and compliance with business rules.
• Monitor potential revenue leakages and inflated cost exposures in interconnect trading environments.
• Test changes to revenue-generating software platforms to identify and prevent potential revenue leakage before deployment.
• Perform any other duties as assigned by the Chief Finance Officer or designated company representatives.

Qualifications

• Revenue Assurance and Revenue Recognition skills
• Bachelor’s Degree in  any numerate field (Finance, Accounting, Business Administration, or a related field) including Sciences and Engineering.
• Minimum of 8 Years work experience
• At least 5 years hands-on experience in Telecommunications industry
• Sound project management skills
• Logical and analytical skills
• Interpersonal/communications skills
• Essential Desirable Articulate and well-coordinated Leadership traits
• Business Process Improvement and Analytical skills
• Finance expertise
• Excellent problem-solving and communication skills
• Ability to work on-site in Lagos
• Experience in the telecommunications industry is a plus
• Good Team Player.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online