Export Sales & Business Development Manager at an Agro-processing Company - Smartwork Outsourcing Limited

Smartwork Outsourcing Limited - Our client, an Agro-processing company, is recruiting to fill the position below:

Job Title: Export Sales & Business Development Manager

Location: Head Office & Processing Plant – Lagos
Employment Type: Full-time
Department: Sales & Marketing (Export Division)
Reports To: General Manager (Operations)

About the Role

• We are seeking an experienced and result-driven Export Sales & Business Development Manager to lead and expand our international market presence in cashew kernel exports.
• As a newly established Agro-processing company with a daily capacity of 40MT, this role is critical to driving sustainable export growth, developing global partnerships, and positioning our brand competitively across Europe, the Middle East, Asia, and North America.
• The ideal candidate will possess strong export marketing experience, deep knowledge of cashew or Agro-commodity trade, and the ability to build and manage long-term international customer relationships.

Key Responsibilities
Market Development & Strategy:

• Develop and execute export market entry and growth strategies.
• Conduct global market research to identify and engage new buyers and distributors.
• Build the company’s export brand identity, trade presence, and digital footprint.
• Recommend competitive export pricing aligned with global trends and internal costs.

Sales & Customer Management:

• Drive export sales to achieve monthly, quarterly, and annual targets.
• Handle buyer communications, negotiations, contracts, and order fulfillment.
• Build and maintain long-term customer relationships through CRM systems.
• Represent the company in trade fairs, B2B meetings, and international exhibitions.

Export Operations & Compliance:

• Oversee complete export documentation: invoices, packing lists, bills of lading, and certificates.
• Liaise with NEPC, NCS, SON, and NAQS to ensure regulatory compliance.
• Coordinate with production, finance, and logistics teams for timely and accurate shipment execution.
• Track export incentives and documentation accuracy to ensure full compliance.

Reporting & Performance Management:

• Prepare weekly/monthly sales and market intelligence reports.
• Monitor KPIs covering export revenue, market penetration, and customer retention.
• Ensure 100% compliance with export documentation standards and customer specifications.

Key Performance Indicators (KPIs)

• Achieve 60–70% plant capacity utilization in export sales within Year 1.
• Establish 10–15 active international buyers and 3–4 new market regions.
• Ensure 95% on-time shipment and 100% documentation accuracy.
• Maintain ≥50% customer retention and achieve ≤45 days receivable period.

Qualifications & Experience

• Bachelor’s Degree in Business Administration, Marketing, Agricultural Economics, or International Trade.
• At least 5 years proven experience in export marketing, preferably in cashew or Agro-commodity trade.
• Sound understanding of export logistics, documentation, and financing.
• Excellent sales negotiation, communication, and client management skills.
• Proficiency in MS Office, CRM tools, and digital export platforms (Alibaba, Trade key, etc.).
• Fluency in English is required; French or Arabic is an advantage.
• Certification in Export Trade, NEPC, or NEXIM programs will be an added advantage.

Compensation & Benefits

• Competitive base salary (commensurate with experience).
• Attractive sales commission and annual performance bonus.
• Health insurance, communication allowance, and travel/representation support.

Application Closing Date
11th December, 2025.