Multi-Outlet Supervisor at Lakowe Lakes Hospitality Limited

Lakowe Lakes Golf and Country Estate is an exclusive 308-hectare residential golf estate. Aptly dubbed “West Africa’s Best Kept Secret” because of its exclusive lifestyle and rare serene living within such a busy city like Lagos, Nigeria, the estate boasts of 3 main sectors – Hospitality (short stays, events and meetings), Golf and Real Estate.

Blending traditional country estate style with modern amenities, functionality and hospitality services, Lakowe Lakes Golf and Country Estate offers an 18 hole championship golf course, short stay hospitality services, 5 food and beverage outlets, over 14 manmade lakes, meeting rooms and event spaces in an eco-friendly and natural setting, away from the distractions and stress of urban life.

We are recruiting to fill the position below:

Job Title: Multi-Outlet Supervisor

Location: Lagos
Employment Type: Full-time
Department: Food & Beverage
Reports To: Restaurant Manager & Food and Beverage Manager
Works Closely With: Executive Chef, Operations Manager, Events Team, and Outlet Supervisors

Job Summary

• The Multi-Outlet Supervisor is responsible for overseeing and coordinating the daily operations of all food and beverage outlets within the Lakowe complex — including the Lodge on 18, Golf Club, Grill Room, Revivo, Golf X, and all event venues.
• The role ensures seamless service delivery, operational efficiency, and adherence to company standards across all outlets, supporting both guest satisfaction and profitability.

Key Responsibilities

• Supervise and coordinate the operations of all F&B outlets and events, ensuring consistency in service, product quality, and guest experience.
• Implement and maintain service standards and SOPs in collaboration with the Restaurant Manager, F&B Manager, and Executive Chef.
• Oversee and implement training programs to ensure guest focused operations
• Monitor staff performance, grooming, and conduct across outlets, ensuring professionalism and compliance with company policies.
• Support outlet supervisors in daily briefings, service readiness checks, and shift management.
• Liaise with the Executive Chef to ensure smooth coordination between kitchen and service teams.
• Oversee event setups, service execution, and breakdowns, ensuring operational readiness and guest satisfaction.
• Assist in planning and executing special promotions, functions, and seasonal events.
• Monitor sales, guest feedback, and service recovery actions to continuously improve performance.
• Ensure accurate and timely communication between outlets, stores, and management regarding requisitions, stock usage, and operational needs.
• Enforce hygiene, safety, and equipment maintenance standards in all outlets.
• Prepare daily operational reports and updates for management review.

Qualifications & Experience

• 4–6 years’ experience in food and beverage operations, with at least 2 years in a supervisory or multi-outlet role.
• Strong knowledge of restaurant and event service standards.
• Hospitality management diploma or equivalent professional qualification preferred.
• Proficiency in POS systems and basic reporting tools.

Key Competencies:

• Strong leadership and communication skills.
• Excellent organizational and multitasking ability across multiple venues.
• Solid understanding of F&B operations, service standards, and guest relations.
• Ability to coordinate teams and manage high-volume operations efficiently.
• Proactive, detail-oriented, and results-driven mindset.

Application Closing Date
27th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@lakowelakes.com using the Job Title as the subject of the email.
Or
Click here to apply online