Head of Business at Synapse Services Limited

Synapse is a world-class organization that provides services and products for high-quality mental health, technology and medical equipment sales. Our purpose is to make a timely and long-lasting difference in the lives of individuals and families we support. Our treatment programs have mainly been developed by clinicians working in America, United Kingdom, and Nigeria.

We are recruiting to fill the position below:

Job Title: Head of Business

Location: Jahi, Abuja (FCT) 
Employment Type: Full-time

Job Description

• Coordinate business development activities for multiple organizations in the consortium and provide guidance and supervision to business development officers in each organization.
• Define and develop the right strategy for all business development activities while ensuring it aligns with each Organization's vision, mission, and long-term goal.
• Continually conduct market research to identify Business Opportunities, competitive advantages aimed at increasing Company Sales and revenue, obtaining dominance in existing markets, and boosting market penetration.
• Set up appropriate business targets and goals for each business entity in line with the overall corporate vision.
• Offer commercial and critical input into clinical development to increase Bed Occupancy and ensure business targets are met.
• Identify innovative tactics, corresponding business plans, and sustainable operations to drive revenue and volume growth while meeting the market's needs.
• Be involved and oversee the preparation, review, and submission of proposals and client contracts.
• Develop an in-depth understanding of all company offerings (products, services, and value propositions) and continuously expand this knowledge.
• Pitch Products & Services to prospective customers, conduct presentations, sell, negotiate and be able to confidently communicate to drive sales and close deals.
• Prepare Monthly, Quarterly and Annual Sales & Business development reports. Perform Planned vs Actual Targets analysis and measure performance with appropriate KPIs and metrics.
• Conduct a quarterly comparative analysis of all service lines to identify underperforming products/services, and develop solution-based optimization strategies.
• Recognize the importance of Social Media and Digital Presence. Work with the Social Media Team in leveraging online platforms and channels.

Business Team Management:

• Direct and manage the business development unit; inspiring, motivating, training, delegating, and supervising business development officers.
• Be involved in interviews to identify candidates that are a right fit for the Organizations for which they are needed.
• Regularly organize meetings with teams, Company Leads, and relevant departments, to discuss strategy formulation, evaluate business performance, areas for systems improvement, and new business.
• Be an active participator in a broad range of committees, Management, and other leadership level meetings.

Relationship Management:

• Establish, build and retain long-term relationships with existing clients, Psychiatrists, Psychologists, and other allied Mental Healthcare Professionals (internal and external), stakeholders, and senior decision-makers in government Agencies, Private Organizations, and other relevant influencers.
• Build an Intersect eco-system by creating and maintaining community relevance through community workshops and seminars and other activities aimed at increasing visibility.
• Introduce a system to collect, evaluate customer feedback, and translate to service improvement ensuring clients stay satisfied and positive.
• Make recommendations to Management on services that meet, predict, and mirrors current clients' future needs.
• Ensure the continuous refinement of product and service offerings in line with modern best practices.
• Perform any other duties as directed by the supervisor.

Requirements and Experience

• Undergraduate degree (Marketing or related field) with proven work experience in Business Development Capacity
• Minimum of Three (3) years’ experience in business development
• Experience: Health Business: 1 year (Preferred)
• Knowledge of the behavioral Health Sector & Health care experience is desirable
• A Masters degree is desirable but not essential

Required Skills/Competencies:

• Excellent relationship management and business development skills
• Market Knowledge
• Sales focused and target driven
• Outstanding Interpersonal and Communication skills
• Excellent Content development and presentation skill
• Critical thinker and problem solver
• Excellent organizational and Time management skills
• Strong work ethics with the target of delivering results.

Salary
N400,000 / month (Gross).

Application Closing Date
15th December, 2025.

How to Apply
Interested and qualified candidates should send their CV to: jobs@synapseservices.com using the Job Title as the subject of the email.

Note: Only suitable candidates will be contacted.