Business Unit Lead (Supply Chain Operations) at Castville Solutions

Castville Solutions is a recruitment and business solutions provider specializing in the healthcare sector. We focus on connecting healthcare facilities with highly skilled professionals, enabling efficient operations, and driving business growth. Our services extend to recruitment, Templates for process and operations management, SOP development, and healthcare-specific training, with a clear mission to transform the healthcare workforce and operations.

We are recruiting to fill the position below:

Job Title: Business Unit Lead (Supply Chain Operations)

Location: Ibadan, Oyo
Employment Type: Full-time

About the Role

• Castville Solutions is recruiting on behalf of a reputable healthcare client for a proactive and experienced Business Unit Lead.
• The successful candidate will oversee inventory management, warehouse operations, data accuracy, demand planning inputs, and stakeholder communication within the client’s Vendor Managed Inventory Unit.
• The ideal candidate must be strong in supply chain operations, data-driven management, and team leadership.

Key Responsibilities

• Inventory & Warehouse Operations
• Lead daily operations across inventory and warehouse units.
• Oversee stock receiving, shelving, binning, and stock issuance to ensure accuracy and minimal shrinkage.
• Maintain clean and optimized storage layout using proper warehousing standards (FEFO/FIFO, labeling, bin integrity).
• Track and manage inventory using KPIs such as:
• Stock Accuracy (%)
• Inventory Turnover Ratio
• Stockout Rate
• Order Fulfilment Cycle Time
• Days of Inventory on Hand (DOH)
• Shrinkage/Loss Rate (%)
• Ensure timely stock reconciliation, variance investigation, and corrective action.

Supply Chain Management & Demand Planning:

• Monitor consumption trends to support accurate demand forecasting.
• Ensure data completeness for supply planning and replenishment cycles.
• Collaborate with procurement and finance teams on stock availability, lead times, and reorder triggers.
• Track key supply chain metrics, including:
• Reorder Point (ROP) compliance
• Supplier Lead Time & delays
• Material Availability Ratio
• Cycle Time for Replenishment
• Optimize stock levels to reduce wastage while preventing stockouts.

Data Management & Reporting:

• Supervise the data entry team responsible for uploading daily prescription, dispensing, and consumption data.
• Implement strict data quality checks to ensure the accuracy needed for forecasting and billing.
• Review and validate daily/weekly/monthly operational data to identify consumption patterns and operational risks.
• Prepare comprehensive VMI operational performance reports for internal and external stakeholders.

Billing & Financial Accuracy:

• Validate consumption and stock movement data before submission for client billing.
• Work closely with the finance team to ensure accurate and reconciled billing cycles.
• Track billing-related metrics such as:
• Billing Accuracy %
• Turnaround Time for Billing Queries

Stakeholder & Client Relationship Management:

• Serve as the key liaison between CharisVille, client stakeholders, and internal teams.
• Handle escalations related to stock availability, supply delays, billing concerns, or data discrepancies.
• Ensure transparent communication of operational issues and resolutions.

Compliance & Continuous Process Improvement:

• Ensure all operations follow SOPs, regulatory guidelines, and client requirements.
• Conduct periodic audits across warehouse, inventory, and data-entry teams.
• Identify gaps and lead process improvement initiatives that enhance speed, accuracy, and cost-effectiveness.
• Implement best practices in logistics, warehousing, and supply chain flow.

Team Leadership & Staff Development:

• Supervise inventory officers, warehouse staff, and data entry clerks.
• Conduct regular coaching, training, and performance evaluations.
• Foster a high-performance culture that encourages accountability and teamwork.

Requirements

• Degree in Supply Chain Management, Logistics, Business Administration, Pharmacy, or related field.
• 4–6+ years hands-on experience in inventory management, warehouse operations, or supply chain.
• Strong understanding of supply chain metrics, inventory KPIs, and operational workflows.
• Experience working with ERP or inventory management systems.
• Excellent analytical, communication, problem solving and stakeholder management skills.
• Ability to thrive in a fast-paced, data-driven operational environment.

Salary
N500,000 - N600,000 per month.

Application Closing Date
25th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: Castvillecareers@gmail.com using the job title as the subject of the mail.