Customer Service Officer at The Startup Place Limited

The Startup Place Limited is a Business Consulting firm with key focus on Startup Development, Digital Marketing and Business Growth. We pull a team of passionate entrepreneurs and consultant about helping you start, grow and scale your business.

They are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lekki Phase 1, Lagos
Work mode: Full time (Mon-Sat)

Job Summary

• We are seeking a savvy and motivated Customer Service Officer to join their team.
• This critical role focuses on improving customer acquisition, engagement, and conversion across digital channels.

Key Responsibilities

• Develop and implement digital strategies
• Oversee online communications, social media, and sales platforms
• Create and manage campaigns to improve brand awareness and growth
• Analyze customer feedback and develop retention techniques
• Provide excellent customer service and support
• Identify upselling and cross-selling opportunities

Requirements

• Proven experience in digital marketing
• Solid understanding of SEO, PPC, email marketing, and customer journeys
• Strategic thinker with a branding edge
• Excellent communication and problem-solving skills
• Strong organizational and multitasking abilities

Platforms:

• Instagram
• TikTok
• Twitter
• LinkedIn
• WhatsApp
• Website.

Salary
N150,000 Monthly.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should send their CV to: hr@thestartupplaceng.com using the job title as the subject of the email.

Note: For more enquiries, call 08026129472.