Internal Control Manager at Genesis Group Nigeria

Genesis Group is a hospitality and entertainment conglomerate specializing in providing exceptional dining, leisure, and lifestyle experiences through its diverse portfolio of quick service restaurants, hotels, cinemas, and event services.

We are recruiting to fill the position below:

Job Title: Internal Control Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time

Key Responsibilities
Revenue Assurance & Front-of-House Controls:

• Continuously assess room revenue controls: rate integrity, discount approvals, upselling practices, complimentary/house-use handling, and PMS audit trails.
• Conduct surprise audits on Front Office cash floats, night audit packages, rate overrides, and city ledger postings.
• Test compliance with OTA contracts, channel manager settings, and dynamic pricing rules to minimize revenue leakage.

F&B & Event Operations Controls:

• Evaluate buffet and à la carte controls including recipe adherence, portioning, voids, complimentary meals, and post-void authorizations.
• Review banquet/event billing processes: BEO accuracy, consumption-based billing, beverage reconciliation, and post-event revenue confirmation.
• Audit bar inventories, perpetual stock movements, and open item consumption to highlight high-risk variance patterns.

Procurement & Inventory Integrity:

• Strengthen the procure-to-pay cycle: purchase request approvals, vendor onboarding, price checks, receiving practices, and invoice matching.
• Run targeted audits on high-shrink items (beverages, premium amenities, spa products) using cycle counts and consumption analysis.
• Partner with culinary and cost-control teams to ensure recipe costing aligns with actual yield and market pricing.

Risk Management & Compliance:

• Map operational risks across departments and maintain a live risk register with owners, mitigation measures, and testing plans.
• Ensure adherence to internal policies, brand standards, local regulations (such as liquor laws, safety controls), and cash-handling procedures.
• Lead forensic reviews in cases of suspected fraud, unethical behavior, or irregular financial trends.

Systems & Data Controls:

• Review PMS, POS, Inventory, and Accounting system setups to ensure accurate user rights, authentication, approval workflows, and audit logs.
• Collaborate with IT to close system loopholes that enable unauthorized transactions or manipulations.
• Analyze data to identify unusual patterns—revenue dips, abnormal void percentages, discount clusters, stock anomalies.

Cross-Functional Coaching & Process Improvement:

• Train department heads and supervisors on control discipline: documentation, approvals, reconciliations, and exception handling.
• Facilitate monthly control-health meetings with operations and finance to address gaps and implement corrective actions.
• Promote a culture where operational excellence and compliance support the guest experience—not hinder it.

Reporting:

• Produce concise, insight-driven audit reports highlighting root causes—not just symptoms—and practical improvement plans.
• Track remediation progress and escalate persistent issues with measurable business impact.

Required Qualifications & Experience

• Bachelor’s degree in Accounting, Finance, Hotel Management, or related field.
• 5–8 years of experience in hotel/resort operations, audit, or risk management.
• Strong knowledge of PMS/POS systems (e.g., Opera, Protel, Micros, Oracle Hospitality, SunSystem).
• Demonstrated experience analyzing operational data and resolving cross-departmental control issues.

Key Competencies:

• Operational fluency: Understands how a hotel makes money and where money leaks.
• Commercial judgment: Ability to balance control rigor with guest experience and operational realities.
• Investigative mindset: Curious, persistent, and objective with strong ethical grounding.
• Data storytelling: Turns numbers into actionable insights.
• Influence without authority: Gains buy-in from front-line staff to senior management.

Application Closing Date
29th November, 2025.