Telesales Officer at Crossover Microfinance Bank Limited

Crossover Microfinance Bank Limited is a state licensed mfb with the central Bank of Nigeria approval to operate in Lagos state.

We are recruiting to fill the position below:

Job Title: Telesales Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Present products/services clearly and convincingly to drive sales.
• Follow up on leads, inquiries, and previous conversations.
• Maintain accurate records of calls, sales, and customer information.
• Meet and exceed weekly/monthly sales targets.
• Provide feedback on customer needs, trends, and opportunities.
• Handle customer objections professionally and suggest suitable solutions.

Requirements

• Interested candidates should possess a Bachelor’s Degree
• 2 years proven experience in telesales, telemarketing, or any phone-based customer engagement role.
• Excellent communication and negotiation skills.
• Strong persuasive ability and confidence in speaking with customers.
• Ability to work with minimal supervision and meet targets.
• Basic computer skills and familiarity with CRM tools (added advantage).

Preferred Qualifications:

• Experience in sales within [industry] is an added advantage.
• Ability to maintain a positive attitude and handle rejection.

Application Closing Date
10th December, 2025.