Human Resource Manager at Wells Royale Hotel

Wells Royale Hotel is a newly established 4-star luxury hotel located in the serene and vibrant city of Enugu. Designed with modern hospitality standards, the hotel offers elegant accommodation, exceptional dining, and state-of-the-art conference facilities for both business and leisure guests. As a growing brand committed to excellence and professional service, we provide a dynamic environment where talented individuals can contribute to building a premier hospitality destination in Enugu.

We are recruiting to fill the position below:

Job Title: Human Resource Manager

Location: Enugu 
Employment Type: Full-time

Job Summary

• We are looking for a professional Human Resource Manager to oversee recruitment, staff development, and HR administration at Wells Royale Hotel.
• The ideal candidate will promote a productive work environment, ensure policy compliance, and support departmental performance. Strong communication and HR leadership skills are essential.

Job Responsibilities
Recruitment & Talent Acquisition:

• Lead the full recruitment cycle: job design, posting, screening, interviewing, selection, and onboarding.
• Develop recruitment strategies to attract skilled hospitality professionals.
• Maintain an updated talent pool and succession planning structure for key roles.

HR Leadership & Strategy:

• Develop and implement HR policies that support the hotel’s strategic goals.
• Advise management on HR standards, industry trends, and workforce planning.
• Ensure the HR department operates efficiently and delivers high-quality support across all units.

Employee Relations & Welfare:

• Foster a positive, professional, and productive work environment.
• Manage staff grievances, conflict resolution, and disciplinary procedures in a fair and timely manner.

• Oversee employee welfare, engagement programs, and workplace culture initiatives.

Performance Management:

• Lead the performance appraisal system; ensure KPIs, evaluations, and reviews are executed properly.
• Coach department heads on performance improvement and staff development.
• Identify high-performing staff and create growth pathways.

Training & Development:

• Assess training needs across departments and coordinate relevant programs.
• Organize workshops, onboarding programs, and continuous staff development initiatives.
• Track training impact and ensure employees meet hospitality standards.

HR Administration & Compliance:

• Maintain accurate and confidential employee records and HR documentation.
• Ensure compliance with Nigerian labour laws and hotel HR standards.
• Oversee onboarding, confirmation, promotions, disciplinary actions, and exit procedures.
• Prepare HR analytics and reports for management decision-making.

Compensation, Payroll & Attendance Oversight:

• Validate payroll inputs and collaborate with Accounts for accurate monthly payroll.
• Oversee attendance management, leave administration, scheduling, and manpower planning.
• Review compensation structures to promote fairness and competitiveness.

Health, Safety & Workplace Compliance:

• Support implementation of workplace safety standards and staff wellness initiatives.
• Ensure the hotel complies with all HR, safety, and labour regulations.

Requirements
Education:

• BSc or HND in Human Resources Management, Business Administration, or related field.
• Professional HR certification (CIPM, SHRM, HRCI, etc.) is a strong advantage.

Experience:

• 4 - 7 years HR experience, with at least 2 years in a supervisory or managerial role.
• Prior HR experience in a hotel or hospitality environment is highly preferred.
• Strong knowledge of Nigerian labour laws, HR best practices, and hotel staffing structures.

Skills:

• Excellent leadership, communication, and interpersonal skills.
• Strong conflict management and problem-solving abilities.
• High emotional intelligence and confidentiality.
• Proficiency in Microsoft Office and HR management software.
• Ability to manage multiple priorities and work under pressure.

Application Closing Date
Not Specified.