Visa and Ticketing Officer at Elders Group

Elders Group are a rapidly expanding firm headquartered in Lagos, Nigeria with diversed investments spanning key sectors of the Nigerian economy with our expertise in Travels, Tourism, Outsourcing, Consulting, Educational School and Hospitality & Comfort.With a Clear and Distinct Mission and Vision that makes us standout among equals, We ensure we provide our clients with the best experience that is next to none.

We are recruiting to fill the position below:

Job Title: Visa and Ticketing Officer

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a detail-oriented and experienced Visa and Ticketing Officer to handle all aspects of travel documentation, visa processing, and flight ticketing.
• The ideal candidate will have in-depth knowledge of visa application procedures, travel regulations, and ticketing systems, ensuring a smooth and efficient travel experience for clients.

Key Responsibilities

• Manage and process visa applications for various destinations, ensuring accuracy and compliance with embassy or consulate requirements.
• Advise clients on visa documentation, application procedures, and travel requirements.
• Handle flight bookings, reservations, and ticket issuance through GDS platforms (e.g., Amadeus, Galileo, Sabre).
• Liaise with embassies, airlines, and travel partners to resolve issues or obtain necessary approvals.
• Ensure timely submission and follow-up on visa applications and travel documents.
• Maintain an organized record of client files, travel itineraries, and visa statuses.
• Keep updated with changes in immigration laws, airline policies, and travel advisories.
• Provide excellent customer service by responding promptly to client inquiries and ensuring a seamless travel experience.

Qualifications and Skills

• OND / HND in a related field.
• Minimum of 2 years of experience in visa processing and ticketing operations.
• Proficiency in global distribution systems (GDS) such as Amadeus, Sabre, or Galileo.
• Strong understanding of international visa procedures and travel documentation.
• Excellent communication, interpersonal, and organizational skills.
• High attention to detail and ability to manage multiple client requests simultaneously.
• Customer-oriented mindset with problem-solving ability.

Preferred Skills:

• Experience with group travel and corporate ticketing.
• Knowledge of travel insurance processing.
• Familiarity with immigration or embassy liaison procedures.

Salary
N150,000 Monthly.

Application Closing Date
17th November, 2025.

How to Apply
Interested and qualified candidates should send their CV and cover letter to: hr@eldersgroup.com.ng using “Application for Visa and Ticketing Officer” as the subject of the email.