Jhpiego, an Affiliate of Johns Hopkins University, is a global leader in improving healthcare services for women and their families.
We are recruiting to fill the position below:
Job Title: Community Engagement and Referral Specialist
Job ID: 2025-7424 Locations: Abuja, Birnin - Kebbi and Abakaliki, Ebonyi
Category: International Positions
Employment Status: Full-Time
Overview
The MCGL/RISE Integrated Health Project Community and Referral Specialist/s will play a crucial role in strengthening community engagement and ensuring effective referral pathways for pregnant women, newborns, and children under five years old within the project areas.
This position will be responsible for building and maintaining relationships with community leaders, community health workers (CHWs), and health facilities to improve access to quality MNCH +Nutrition services including malaria where applicable.
S/he will also focus on enhancing demand creation activities, promoting healthy behaviors, and supporting the identification and referral of vulnerable populations thereby strengthening community-facility linkages for a seamless access to life-saving quality health services.
Additionally, where required, S/he will be responsible for coordinating and supervising sub-awards to indigenous implementing partners leading MCGL/RISE community engagement efforts.
Responsibilities
Community Mobilization and Engagement:
Develop and implement community mobilization strategies to promote awareness of MNCH + Nutrition +Malaria services and encourage service utilization, including antenatal care, skilled birth attendance, postnatal care, immunization, nutrition and malaria.
Establish and maintain strong relationships with community leaders including women and youth, religious leaders, and other key influencers to foster community ownership and support for the project.
Work with existing community governance structures and committees such as Ward Development Committees (WDCs), to promote MNCH +N practices and monitor progress.
Identify and address community-specific challenges and barriers to accessing MNCH + N services.
Strengthening Referral Pathways:
Develop and maintain a comprehensive referral network of secondary healthcare facilities, including primary health centers, hospitals, and specialized clinics.
Strengthen referral linkages between communities and healthcare facilities to ensure timely access to appropriate care.
Support training of CHWs and other relevant community members on referral protocols, documentation, and follow-up procedures.
Establish and maintain strong relationships with health facility staff, including CHEWs, CHWs, midwives, nurses, and doctors, to facilitate smooth referrals.
Monitor referral completion rates and identify bottlenecks in the referral system, working with relevant stakeholders to address them.
Advocacy and Networking:
Advocate for improved access to MNCH +N services at the community and local government levels.
Participate in relevant MNCH +N working groups and forums on behalf or Jhpiego
Build relationships with other organizations, community-based organizations, faith-based organizations, and civil society groups working on working in the MNCH +N sector
Facilitate regular multi-stakeholder meetings that promote inclusive participation and shared decision-making at the community level
Training and Capacity Building:
Contribute to the development and implementation of training programs for CHWs, healthcare providers, and community members on relevant MNCH +N topics.
Facilitate trainings and workshops and mentorship to CHWs on MNCH +N topics, including antenatal care, safe delivery, newborn care, immunization, nutrition, and malaria.
Support the development and implementation of community-based health education programs.
Data Collection and Reporting:
Collect and analyze data on community engagement activities, referral patterns, and MNCH +N service utilization.
Prepare regular reports on progress towards project targets, including key indicators such as antenatal care coverage, skilled birth attendance rates, and immunization coverage.
Maintain accurate records of community mobilization activities and training sessions.
Contribute to the development of project reports and presentations.
Other Duties:
Participate in project planning meetings and contribute to the development of project work plans.
Support the monitoring and evaluation of project activities.
Perform other duties as assigned by Supervisor.
Required Qualifications
Bachelor’s Degree in public health, Nursing, Midwifery, Community Health, or a related field. A Master's degree is preferred.
Minimum of 6-7 years of experience in implementing community-based MNCH programs in Nigeria.
Proven experience in working with Community Health Workers (CHWs), strengthening community health systems and building relationships with community leaders.
Strong understanding of MNCH_N challenges and opportunities in Nigeria.
Experience in data collection, analysis, and reporting.
Excellent communication, interpersonal, and facilitation skills.
Ability to work independently and as part of a team.
Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
Fluency in English and the local language of the assigned location (Ebonyi, Kebbi, or FCT Abuja) is required.
Experience working with US-funded projects is an advantage.
Working Conditions:
Primarily field-based position with minimal office time (85% field work)
Extensive travel within assigned communities, including remote and difficult-to-access areas