Lead, Performance Management at Lead Enterprise Support Company Limited

LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are prolific in Outsourcing, Recruitment, Head hunting and HR Advisory. We are a multi-sectorial servicing company, with landmark service deliverables to our clients in varied industries.

We are recruiting to fill the position below:

Job Title: Lead, Performance Management

Location: Maryland, Lagos 
Employment Type: Full-time
Department: People & Culture Department
Division: Corporate Services

Job Summary 

• The Performance Management Lead is responsible for designing, executing, and optimizing performance management strategies that strengthen employee effectiveness and support organizational goals.
• This role oversees the performance appraisal cycle, drives talent development initiatives, and supports workforce planning to ensure strong alignment between employee capabilities and business objectives.

Responsibilities

• Design and implement performance management frameworks that enhance employee productivity, accountability, and engagement.
• Oversee the end-to-end performance appraisal process, ensuring fairness, transparency, and alignment with organizational objectives.
• Develop and execute performance-focused talent strategies, including career progression pathways, succession planning, and leadership development initiatives.
• Partner with department heads to set performance targets and ensure consistent, effective goal-setting across all teams.
• Monitor and analyze key performance-related HR metrics—including performance ratings distribution, productivity indicators, and employee engagement trends.
• Facilitate performance-enhancing training, coaching, and capability-building programs for employees and managers.
• Ensure compliance with labour laws, organizational policies, and best practices related to performance management and employee relations.
• Prepare and present reports, insights, and recommendations on organizational performance trends to support strategic decision-making.
• Oversee consequence management related to performance issues, including the development of performance-related disciplinary policies and administration of corrective actions.
• Provide guidance to managers on handling performance gaps and ensure consistent application of performance improvement processes across the organization.

Key Performance Indicators

• Improved employee performance ratings and overall productivity levels across the organization.
• Increased consistency, timeliness, and quality of the performance appraisal process.
• Enhanced employee engagement and satisfaction indicators directly linked to performance initiatives.
• Reduction in performance-related issues through effective performance coaching and improvement plans.
• High-quality, accurate, and actionable analysis of staff performance delivered to management for decision-making.

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field (Master’s preferred).
• 5+ years of experience in performance management, talent development, or HR leadership roles.

Professional Body Membership/Certification(s):

• Membership in the Chartered Institute of Personnel Management (CIPM) Nigeria or commitment to obtain within two years of appointment.
• Certification in performance management, HR analytics, or leadership development is an added advantage.

Knowledge:

• Strong knowledge of performance management frameworks and HR best practices.
• Excellent leadership, coaching, and communication skills.
• Proficiency in HR software and data analytics tools.
• Proficiency in Microsoft Excel and other Microsoft office programmes.
• Ability to develop and execute strategic workforce planning initiatives.

Skills / Competencies:

• Strategic thinking
• Supervisory and leadership skills
• Communication skills
• People skills
• Integrity
• Flair for details
• Team spirit
• Confidentiality and professional judgement
• Strong interpersonal and conflict-resolution skills

Reporting Relationships:

• Reports to: Head, People & Culture Department
• Supervises: Performance Unit staff

Relationship with Stakeholders

• Internal: Heads of Unit within LAPO Microfinance Bank Limited and other colleagues
• External: Consultants.

Application Closing Date
31st December, 2025.

How to Apply
Interested and qualified individuals should send their CV to: recruitment@leadhradvisory.com using the job title as the subject of the email.