Operations / Teller Officer at Good Neighbours Microfinance Bank

Good Neighbours Microfinance Bank is licensed by the Central Bank of Nigeria to render financial services to Nigerians in accordance with the CBN policy. Good Neighbours MFB has tirelessly set the pace for other Microfinance Institutions through distinguished service quality, product functionality and exceptional customer service.

We are recruiting to fill the position below:

Job Title: Operations / Teller Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Process new account opening requests (savings, current, fixed deposit, loan-related accounts).
• Receive and process customer deposits, withdrawals, transfers, loan repayments, and other cash transactions.
• Post transactions into the core banking application promptly and correctly.
• Handle currency, transactions, and confidential information in a responsible manner.
• Provide support to customers by addressing their inquiries and resolving their complaints.
• Balance vault transactions, cash movements, and maintain accurate teller proof sheets.
• Comply with CBN, AML/CFT, and bank operational policies.
• Ensure proper filing and documentation of all transactions.
• Cross sell the bank products, assist customers in completing forms and applications.
• Process and book loans accurately.
• Ensure high levels of customer satisfaction by delivering prompt and professional service.
• Other responsibilities assigned.

Requirements

• Candidate must have OND / HND qualification / B.Sc Certificate in any field.
• 1 - 2 years of experience in banking operations preferably in a microfinance institution.
• Strong analytical, problem solving, and communication skills.
• Familiar with banking operations, policies and regulatory requirements.

Salary
N150,000 / Month.

Application Closing Date
18th December, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@gnmfb.com using the Job Title as the subject of the email.