Network Operations Centre (NOC) Officer at LEDCo Limited

LEDCo Limited is an infrastructure service provider committed to improving people's lives and the environment with reliable, efficient, safe and sustainable public lighting and power management technologies. LEDCo Limited is an organisation focused on provision of SMART energy products and services. We offer the most technically advanced, energy efficient, and effective LED light products for all applications on the market. We provide the best bespoke SMART LED lighting infrastructure solutions and are proud to be at the forefront of alternative power and energy saving solutions.

We are recruiting to fill the position below:

Job Title: Network Operations Centre (NOC) Officer

Location: Ilupeju, Lagos
Employment Type: Full-Time (12-Hour Shift)
Work mode: Hybrid
Reports to: Operations & Maintenance Manager
Industry: Infrastructure Services/ ICT / Technology Services

Job Summary

• We are seeking highly driven and detail-oriented NOC Officers to join our Solar Streetlight Network Operations Centre team.
• The ideal candidates will be responsible for real-time monitoring, troubleshooting, and maintaining the performance and availability of our network infrastructure, systems, and services.
• This role is critical in ensuring uninterrupted service delivery to clients and maintaining operational excellence across our network environment.

Key Responsibilities

• Monitor network systems, servers, applications, and infrastructure tools on a 24/7 basis to ensure optimal performance and service uptime.
• Respond promptly to network alerts, alarms, and incidents, escalating as necessary in line with defined SLAs.
• Perform first-level diagnosis and troubleshooting of connectivity, performance, and service-related issues.
• Track, document, and close incidents and requests using the ITSM/ticketing system.
• Collaborate effectively with technical support, field engineers, and other internal teams to ensure swift resolution of network faults.
• Support proactive maintenance activities such as system updates, patching, and performance tuning.
• Prepare daily, weekly, and monthly network performance reports.
• Ensure adherence to network security protocols and operational policies.
• Participate in shift rotations to provide continuous coverage, including nights, weekends, and holidays.

Qualifications & Experience

• HND/B.Eng/ B.Tech. in Electrical/Electronic Engineering with 1–3 years of experience in a NOC, IT support, or technical operations environment
• Strong understanding of Data Science and Basic network protocols.
• Experience using monitoring tools
• Strong analytical, diagnostic, and problem-solving skills.
• Ability to work under pressure in a fast-paced, mission-critical environment.
• Excellent communication and documentation skills.

Key Competencies:

• Technical Troubleshooting
• Network Monitoring & Incident Management
• Attention to Detail
• Teamwork & Collaboration
• Time Management
• Customer Focus
• Adaptability & Learning Agility

What We Offer

• Competitive salary and allowances
• Career development and technical training support
• Health insurance and other employee welfare benefits
• An inclusive and collaborative work environment

Application Closing Date
30th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@pnngroup.net using “NOC Officer” as the subject of the email.