Senior Manager - Operational Compliance and Internal Control, Risk and Compliance at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Senior Manager - Operational Compliance and Internal Control, Risk and Compliance

Job Identification: 6681
Location: Ikoyi, Lagos
Reports To: General Manager -  Operational Compliance and Internal Control
Division: Risk & Compliance

Mission

• Lead the development, implementation, and maintenance of MTNN's operational compliance and internal control framework.
• Ensure that MTNN operates within regulatory boundaries, maintains effective internal controls, and promotes a culture of compliance and integrity.

Description

• Lead the Operational Compliance & Internal Control department in the achievement of their plan and objectives.
• Provide oversight, support and guidance, with respect to Operational Compliance and Internal controls.
• Deliver the Operational Compliance framework & plan and devise strategies to ensure that PPPs (Policies, procedures and processes) are rolled out timely,
• embedded and used within the business.
• Develop and implement the Internal control framework for MTNN to manage operational risks and ensure business processes are efficient and effective at mitigating risk.
• Ensure the company maintains and improves its Compliance and Internal control maturity status.
• Work and collaborate closely with the Operational Risk management team to ensure controls related to operational risks are identified, documented in the RCSA and are subject to oversight and testing.
• Work with other Senior Leaders within Risk and Compliance in the delivery of risk and compliance services and present an integrated and single ‘‘Risk &Compliance’function to stakeholders.
• Maintain ISO 37301 Compliance Management system certification and lead the rollout of other relevant certifications across the Opco.
• Ensure that the three lines approach is embedded within the OpCo and work with other second and third line functions to deliver ‘combined assurance’ to stakeholders.
• Implement the Control self-assessment (CSA) process within the OpCo and conduct periodic testing to ensure that gaps in identified RACMS are addressed by the relevant Division.
• Identify control gaps and work with Divisions to remediate.
• Partner with divisional executives to identify, analyze, assess and mitigate business, strategic, operational and other key risks.
• Drive awareness on expected behaviors and impact on non-compliance on bottom line results and company image/reputation.
• Support the Chief Risk & Compliance Officer, and Group Risk & Compliance in establishing and amplifying a strong compliance and control culture which reflects commitment to the establishment of robust internal controls owned by the business i.e. 1st line ownership of risks and controls.
• Partner with the Chief Risk & Compliance Officer, in building and entrenching a risk-aware culture, by formulating Compliance, Ethics, Internal control and Data privacy education content and arranging appropriate briefings and trainings.
• Assist the Chief Risk & Compliance Officer in developing Compliance and internal Control reports to MTNN and Group Boards and MTNN and MTN Group Executive Committees
• Ensure that all Divisions have complete Compliance universe, Risk and Control self-assessment and have implemented effective steps to resolve identified risks, control lapses and areas of non-compliance.
• Actively ensure the identification of regulatory and compliance risks associated with existing or new processes and take measures to introduce adequate controls in operational business processes.
• Provide training, guidance, and support to employees on compliance matters, promoting a culture of compliance and ethics within the organization and ensuring employees understand their compliance responsibilities.
• Ensure the implementation of action plans to strengthen / remediate controls and gaps identified from root cause analysis
• Act as PPP experts and administrators and provide advisory services to all Divisions.
• Support organizational employee awareness on Compliance and internal Control including ensuring that regular training is provided to employees on Operational Compliance and internal Control matters, the application of standards and guidelines, relevant laws and regulatory requirements, promoting and enhancing a strong MTNN wide compliance culture etc.
• Work with MTN Regulatory function and provide input into Regulatory policies/regulations, legislative framework and future impact of new Regulatory policies and legislation – with a specific focus on the impact of such regulations or policies on MTN’s business.
• Actively participate in broad-based discussions and engagements with relevant stakeholders to ensure the effective implementation of the Compliance and Internal control Frameworks at different levels
• Maintain a working knowledge of relevant industry and professional compliance frameworks, professional or industry codes.

Requirements
Education:

• A Bachelor’s Degree in relevant discipline
• Professional certification (e.g., CCO, CCEP, CRMA)

Experience:
9- 17 years of working experience, which includes:

• Manager track record of 5 years or more, in compliance and internal control • 3 years’ experience in business performance reporting, financial analysis, and business development
• Experience in operational compliance, internal control, risk management, or a related field, with a proven track record of compliance expertise.
• Work experience across diverse cultures and geographies is advantageous.

Application Closing Date
1st December, 2025, 10:55 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online