Sales & Order Fulfilment Officer (Lagos) at AAA Medi-Calibrations Limited

AAA Medi-Calibrations Limited, a leading Biomedical Company in Nigeria, is recruiting to fill the position below:

Job Title: Sales & Order Fulfilment Officer

Location: Lagos
Employment Type: Full-time

Job Description

• We are seeking results-driven, detail-oriented, and customer-focused Sales & Order Fulfilment Executives to join our team.
• You will be responsible for engaging customers, processing orders accurately, and ensuring seamless fulfilment from start to finish.
• This role requires a proactive individual who thrives in a fast-paced environment and can consistently deliver on sales targets and operational excellence

Key Responsibilities
Sales & Customer Engagement:

• Actively engage customers to understand their needs and offer suitable solutions.
• Achieve daily, weekly, and monthly quarterly and annualsales targets.

Order Processing & Fulfilment:

• Accurately process orders using ZOHO Books.
• Coordinate with inventory and logistics teams to ensure timely and correct deliveries.
• Verify that customers receive only the items purchased to prevent errors.

Operational Excellence:

• Maintain accurate and up-to-date records on Zoho Books and internal systems.
• Ensure strict adherence to SOPs for order documentation, customer communication.
• Contribute to process improvement initiatives to enhance efficiency and customer experience.

Customer Experience & Problem Resolution:

• Handle complaints and escalations professionally, ensuring customer satisfaction.
• Follow up on orders and proactively communicate any delays or issues.

Requirements

• Education: BSc in Business, Marketing, or a related field.
• Experience: 2–3 years of experience in sales, order fulfilment, or customer service (preferably in salesdistribution or retail).

Skills:

• Strong communication and negotiation skills.
• Excellent attention to detail and ability to work under pressure.
• Familiarity with ZOHO Books or any ERP SYSTEMS
• Ability to work effectively in a fast-paced, target-driven environment.

Application Closing Date
25th November, 2025.

How to Apply
Interested and qualified candidates should send their CV and Cover letter to: aaacalmedicalea@gmail.com using the Job Title as the subject of the mail.