Head, Business Risk at Unified Payments Services Limited

Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company that operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:

Job Title: Head, Business Risk

Location: Lagos
Employment Type: Full-time

Job Summary

• To promptly identify, measure, monitor, manage, minimize and report risks that may impact on the achievement of our core business objectives in line with the enterprise risk tolerance and business strategy.
• Carry out unit-specific and company-wide risk control self-assessment, risk mapping, business continuity planning and process improvement.
• Conduct objective, thorough and timely investigation on fraud-related cases reported by schemes, banks, internal and external e-payment stakeholders.
• Ensures that the company and business units meet all internal compliance requirements and external regulatory obligations.
• Provide quality assurance on the effectiveness of risk migration strategies deployed and carry out internal control activities.
• Ensure that proper risk management policies, processes and procedures are formulated and implemented.
• Merchant risk assessment and KYC documentation for new and existing agents / merchants.

Responsibilities

• Risk advisement for various departments as per new product implementation, investigates change requests and system integration with UP to mitigate operational, reputational, strategic and regulatory risk.
• Work closely with other depts. within the organization to investigate and resolve alleged fraudulent incidents. Escalate issues with potential for negative industry and/or corporate exposure.  Special investigation and review for suspicious scheme transactions.
• Management of fraud monitoring solutions and review of alert rule set on the application.
• Facilitate Risk and Control Self-Assessment (RCSAs) Workshop for business units while working closely with them to identify and monitor relevant Key Risk indicators. Assist business units in developing Key Risk Indicators (KRIs) for all key risks in the business creation, monitoring and reporting of KRIs including thresholds in the risk dashboards
• Investigation, follow-up on business-risk related issues, analysis and resolution of suspicious transactions cutting across various platforms and schemes such as TWO, PayArena, PayAttitude, Mastercard, Visa, etc. 
• Co-ordination of team members, compilation and submission of business risk reports to Executive Management.  To effectively manage and update the risk register to ensure proper follow-up on identified challenges towards conclusive issue resolution.
• Coordination of team members for Internal Control activities, operational risk assessment, Fraud investigation and merchant onboarding risk reviews.
• Review of CBN website for recent regulations or information which can affect UP and other subsidiaries while providing summary reports to executive management.
• Investigation and prompt response to Customer Service Requests for Unified Payment and other subsidiaries.
• Merchant onboarding, Risk Assessment and review of KYC documentation.
• Work with Financial Institutions and Marketing teams to review merchant KYC documentations and applicable licenses for seamless business integration to mitigate risk.
• Drafting of memo on Risk-related issues with background details, findings and suitable recommendations for process improvement.
• Key stakeholder for cross-functional impact assessment in change management process, quality assurance and internal control.

Requirements

• Education: BSc in Finance, Economics, Computer Science, Social Sciences, Engineering, Business Administration, Information Technology or related fields.
• MBA/MSc will act as an added advantage for the role Relevant Risk Management certifications and qualifications (E.g. Certified Fraud Examiner – CFE, Certified Operational Risk Manager - CORM, Certified Information System Audit (CISA), Project Management Professional (PMP), Professional Risk Manager – (PRM) etc. will serve as an added advantage.
• Minimum of 10 years of experience in managing financial services risk, preferably in Traditional Banks or Payment & Transaction processing Companies.
• Must know how to work with Schemes - Visa.
• Others: Strong experience in Operational risk assessment, Internal Control and Fraud Investigation.

Application Closing Date
23rd December, 2025.

How to Apply
Interested and qualified candidates should send their CV to: rashidat.oke@up-ng.com using the Job Title as the subject of the email.