Lounge Manager at the Signature Lounge by Edeka - Venmac Resources Limited

Venmac Resources Limited - Our client, the Signature Lounge by Edeka, is recruiting to fill the position below:

Job Title: Lounge Manager

Locations: Abuja
Employment Type: Full Time
Reports Directly to: Chairman / Consultant

Job Description

• The manager will oversee all aspects of the 18-hour operations.
• Areas of responsibility: The manager will provide strategic direction for employees to enhance customer experience and ensure the smooth and profitable running of the business. 

Responsibilities 
Operations:

• The job holder will have responsibility to oversee and manage the daily affairs of the entire units in all the outlets in accordance with 18 hours mission & vision statement, including maximization of financial performance, guest satisfaction and staff development with established quality standards. 
• Ensure S.O.P implementation in all departments and check the same during routine operational checks. 
• Utilizes interpersonal and communication skills to lead, influence, and make sound financial/business decision making.
• Achieves the profit, customer service and revenue goals by the operation of 18 hours. 
• Ensure that monthly financial outlooks for rooms, food and beverages, administrative targets are met. 
• Coordinating, overseeing and managing all departments and service units as well as working closely with them on a daily basis to ensure the smooth running of the restaurant/lounge and its operations. 
• Ensure that all decisions are made in the best interest of the Lounge and restaurant and any other responsibility as may be assigned by the management. 
• Any other assigned roles by the Chairman.

Food and Beverage:

• Work hand in hand with the chefs in ensuring proper menu engineering.
• Come up with creative food ideas that will bring about great sales.
• Invent and create mind blowing menus for all the six outlets for the business and re-invent from time to time.
• Supervises food and beverage service staff by operating policies that they may help establish.
• Create a positive team atmosphere among Team Members and manage the entire staffs.
• Maintain records of staff periodic manner and operating costs.
• Provide feedback and coaching to the Team regularly.
• Treats all Team Members fairly and with respect.
• Sets high standards for appropriate team behavior on shift.
• Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
• Handle guest complaints.
• Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
• Meet with the account department to order supplies for all food and beverage items.
• Present the financial statement to the chairman on a monthly basis.
• Is capable of handling irate customers with a friendly/calm attitude.
• Ensures product quality and great service.

Salary
N150,000 - N200,000 monthly.

Application Closing Date
21st December, 2025.