Customer / Sales Support Analyst at Estrada International Staffing Solutions

Estrada International Staffing Solutions is a strategic boutique specialist recruitment consulting firm, serving clients with expertise recruitment services across all sectors ranging from Banking, Insurance, Oil and Gas, Telecommunications, FMCGs and Construction, with the aim of satisfying their recruitment needs.

We are recruiting to fill the position below:

Job Title: Customer / Sales Support Analyst

Location: Yaba, Lagos
Employment Type: Full-time (Hybrid/Onsite)

About the Role

• We are looking for a smart, organized, and tech-savvy Sales Support Individualto assist our sales and operations team.
• This role is perfect for someone who has experience in customer service, customer support, IT support, admin operations, or general sales assistance, and wants to grow in the technology and cybersecurity space.

Key Responsibilities

• Support the sales team with day-to-day tasks and client follow-ups
• Help prepare proposals, reports, presentations, and basic documentation
• Assist with managing client inquiries and escalating issues to the right team
• Maintain CRM records and update client information
• Coordinate internal tasks between sales, operations, and technical teams
• Support onboarding of new clients and track ongoing tasks
• Help with basic research on cybersecurity products and industry trends
• Attend meetings and take notes when required.

Requirements

• 0–1 year experience in customer service, customer support, sales admin, IT support, or operations
• Interest in technology or cybersecurity (training will be provided)
• Good communication and organization skills
• Ability to follow processes and pay attention to detail
• Basic computer skills (email, MS Office, Google Workspace, CRM is a plus)
• Willingness to learn and grow in a tech environment.

What You’ll Gain

• Hands-on experience in sales operations within the cybersecurity industry
• Opportunity to learn about cybersecurity products, solutions, and client management
• Exposure to real client projects and internal operations
• A clear growth path into Sales Operations, Customer Success, Business Development, or Technical Support.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should send their CV to: au.okpaire@estradaintl.com using the Job Title as the subject of the email.