Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions. With a team that diverse, we are setting new standards of performance and raising the bar in excellent service delivery.
We are recruiting to fill the position below:
Job Title: Business Development Manager
Location: Ikeja, Lagos
Employment Type: Full-time
Overview
The Business Development Manager (BDM) is a critical role responsible for driving revenue growth by identifying, qualifying, and securing new business opportunities across various sectors in the Nigerian market.
The BDM will specialize in selling the firm's core outsourcing services (e.g., HR, BPO, IT, Customer Service) to prospective corporate clients, building strategic partnerships, and managing the entire sales lifecycle from lead generation to contract signing.
Key Responsibilities
Sales Strategy and Market Penetration:
Strategic Planning: Develop and execute a comprehensive business development strategy focused on high-growth sectors (e.g., FMCG, Telecoms, Finance, Manufacturing, Oil & Gas, Banking) in Lagos and across Nigeria.
Targeting: Identify and research potential clients whose business needs align with the firm’s core BPO and outsourcing service offerings.
Market Intelligence: Monitor market trends, competitor activity, and regulatory changes within the Nigerian outsourcing landscape to proactively position the firm’s services.
Lead Generation: Utilize networking events, cold calling, social selling (LinkedIn), and industry associations to generate a robust pipeline of qualified leads.
Client Relationship Management and Sales Cycle:
Pipeline Management: Manage the sales pipeline, accurately forecasting sales volumes and tracking activity through the CRM system from initial contact to closure.
Consultative Selling: Conduct deep-dive meetings with C-suite executives and decision-makers to understand their strategic challenges and tailor customized outsourcing solutions.
Proposal Development: Lead the creation, writing, and presentation of compelling proposals, tenders, and pitch decks, clearly articulating the Return on Investment (ROI) and value proposition of the firm's service offering.
Negotiation: Lead contract negotiations, ensuring terms are favorable, profitable, and align with company standards and compliance requirements.
Collaboration and Service Delivery Support:
Internal Liaison: Work closely with the Operations, Finance, and Legal teams during the proposal phase to ensure service delivery models are feasible, profitable, and legally compliant.
Handover: Facilitate a smooth transition of newly signed clients to the Account Management and Operations teams, ensuring the service promises are fully understood and delivered upon.
Relationship Nurturing: Maintain a relationship with key decision-makers post-sale to identify expansion opportunities (upselling and cross-selling).
Required Qualifications & Requirements
Education: Bachelor’s degree in Business Administration, Marketing, Economics, or a related field. An MBA is an added advantage.
Experience: Minimum of 3 years of proven, successful Business Development experience with a strong track record of sales closures. (Familiarity with the FMCG sector will be an added advantage)