Brands, Communications and CSR Specialist at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Brands, Communications and CSR Specialist

Location: Lagos

About the job

• A resilient, custmer-focused, and adaptable professional.
• The ideal candidate is a strategic thinker with a strong bias for execution, an excellent communicator, and a natural collaborator.
• This person thrives in an extremely fast-paced and constantly evolving environment.
• This candidate navigates challenges with creativity and is passionate about building solutions that truly serve users.
• This candidate combines analytical thinking with cultural intelligence and maintains a strong sense of ownership, integrity, and purpose.

Qualification(s)

• Bachelor's Degree in a relevant discipline with a minimum of 3 years’ experience in Brand Management and Communications, or Public Relations
• Professional Qualification(s) NIPR, APCON, CIM (not mandatory).

Competencies:

• Responsible for supporting the Head of Brand, Communications & CSR in planning and execution of communications across all channels.
• Also responsible for the appropriate management of required agencies to generate most optimal output/value as expected by the business. (Local/International PR & Event Marketing Agencies/Consultants).
• Providing strong communications support for the execution of strategies and initiatives related to Internal Communications, brand marketing, Corporate Responsibility and Sustainability, Sponsorship & Events Management, Public Relations, Product Communication and general thought leadership
• Ensuring fidelity and high-quality output of all types of communication collateral used internally and externally across the Group. Therefore, expected to provide guidance and support across the business in terms of creating, drafting, editing a wide range of business communications materials and collateral including website(s), presentations, speeches etc. Includes the development of a calendar for external speaking engagements for key personnel and assisting in the preparation of speeches for senior executives.
• Ensuring consistent media landscape monitoring and reporting, to facilitate proactive communication planning and mitigation of reputational risks.
• Ensure press office functions (in collaboration with PR Agency) are always on and running – including drafting press releases, op-eds and responding to media enquiries promptly as at when due.
• Support the development, implementation and monitoring of the company’s best-practice brand & communication guidelines
• Manage internal surveys that evaluate the communication receptiveness, attitudes, opinions and aspirations of the stakeholders and partners.
• Review the governance standards and operational protocols for the sign-off on all corporate communications emanating from the institution, to ensure that quality assurance is maintained, and brand guidelines are adhered to.
• Champion internal communications within the institution to ensure that communication considerations form an integral part of policymaking, project designs, visits and tours by the senior management.
• Work with leadership teams/HR to develop internal communications programmes and processes required to support organisational change and employee engagement initiatives.
• Develop and/or conduct media and communications training for staff
• Communications Budget management, budget tracking & cost management functions throughout the financial year.

Application Closing Date
Not Specified.