Cashier at Sure-protein Hub

Sure-protein Hub is a protein supermarket and cold room facility situated in the Ikotun/Igando area of Lagos. The company is dedicated to providing high-quality, well-preserved frozen protein products, including beef, chicken, turkey, and sausages, through efficient cold room operations and exceptional customer service. We serve a diverse clientele, such as households, retailers, and food service businesses, with a strong focus on operational excellence, hygiene, and dependability.

We are recruiting to fill the position below:

Job Title: Cashier

Location: Ikotun / Igando - Lagos
Employment Type: Full-time

Job Summary

• The cashier is responsible for managing all customer transactions efficiently and accurately while providing excellent service at the point of sale.
• The role includes receiving payments, issuing receipts, reconciling daily sales, maintaining proper records, and ensuring smooth front-desk operations. The Cashier supports the cold room team by ensuring transparency, accuracy, and accountability in all financial transactions.

Key Responsibilities
Transaction Management:

• Process customer purchases through cash, POS, transfers, and approved payment channels.
• Issue receipts and ensure accurate documentation of all sales.
• Confirm and validate customer payments before releasing goods.
• Maintain proper handling of cash and ensure adherence to financial control procedures.

Customer Service:

• Attend to customers promptly and courteously.
• Respond to product or pricing inquiries and direct customers to the appropriate staff when needed.
• Assist customers with resolving payment issues professionally.
• Maintain a friendly and organized checkout environment.

Daily Reconciliation and Reporting:

• Balance the cash drawer at the start and end of each shift.
• Prepare daily sales summaries and submit reports to the Cold Room Manager.
• Reconcile POS receipts, transfer confirmations, and cash collections.
• Report discrepancies, suspicious transactions, or errors immediately.

Record Keeping and Documentation:

• Maintain accurate logs of sales, refunds, and voided transactions.
• Ensure proper documentation of prices, product codes, and promotional changes.
• File transaction slips and POS printouts systematically.

Collaboration and Operational Support;

• Work closely with the Cold Room Supervisor and Manager to ensure smooth customer flow.
• Communicate low-stock alerts observed during sales to relevant teams.
• Support the front desk in crowd control during busy hours.
• Assist with customer order coordination when required.

Compliance and Accountability:

• Follow company financial policies, security measures, and operational procedures.
• Handle cash and sensitive information with confidentiality and integrity.
• Adhere to safety and hygiene guidelines in the work environment.

Qualifications and Requirements

• SSCE, OND / NCE (with strong numeracy skills and experience) required
• 1–2 years’ experience as a cashier, preferably in retail, supermarket, or cold room operations.
• Strong numerical accuracy and attention to detail.
• Good communication and customer service skills.
• Ability to use POS machines, handle transfers, and operate basic cashier software.
• High level of integrity, discipline, and accountability.
• Ability to work under pressure and manage high customer traffic.

Core Competence:

• Accuracy in Transactions
• Customer Service
• Financial Accountability
• Communication Skills
• Problem-Solving
• Time Management
• Teamwork
• Confidentiality.

Application Closing Date
30th November, 2025

How to Apply
Interested and qualified candidates should send their CV to: hr@straightgatepublishers.com using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted, and resumption is immediate.