Test Day Coordinator at British Council

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.
 
We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

We are recruiting to fill the position below:

Job Title: Test Day Coordinator

Job ID: 47322
Location: Abuja (FCT)
Department: Finance
Contract Duration: Indefinite

 Job Summary

• This role is responsible for ensuring effective and efficient exam delivery, managing venue supervisors, and resolving risks or issues that arise during the test process.
• You will serve as the main point of contact for venues and test day supervisors, coordinating all aspects of exam preparation, candidate communication, and post-test activities. Close collaboration with operations and customer service teams is essential to guarantee seamless exam experiences and prompt issue resolution.

Responsibilities

• As Test Day Coordinator, you will plan for upcoming test days, organize resources, monitor performance, and ensure exam materials are securely received and stored.
• You will support the selection and management of venue staff, oversee candidate inquiries, and handle any incidents or complaints that may occur.
• Your role also involves supporting continuous improvement in service delivery, maintaining compliance with security and risk management protocols, and reporting on operational activity to assist with business decisions.

Requirements

• The ideal candidate has a bachelor’s degree, excellent written and spoken English (minimum B2 proficiency), and experience working in a high-paced operational environment with a strong focus on customer service.
• You should be skilled at meeting tight deadlines, training and guiding others, and ensuring compliance and quality standards are met. Experience with exam delivery—especially computer-based exams—is an advantage.

Annual Gross Salary
N12,431,334 Annually.

Application Closing Date
9th December 2025 (23:59 Gulf Standard Time).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: The role is open to candidates who have legal right to work and located and based in Nigeria at the time of application.