Service Sales Lead at Worknigeria

Worknigeria was established with a Singular Vision. To help the vast Nigerian workforce find meaningful jobs. We are also on a mission to upskill them in the best ways possible and help them grow with and within their careers.

We are recruiting to fill the position below:

Job Title: Service Sales Lead

Location: Iyana-Ipaja, Lagos
Employment Type: Full-time - Onsite, 11AM-8PM
Sector: Engineering

Job Description

• The Service Sales Lead (SSL) is responsible for driving residential & commercial service revenue by converting inbound service opportunities, developing recurring client relationships, and producing accurate, timely, and profitable quotes for multi-trade work.
• This role supports the company's field operations by coordinating closely with technicians, translating technical findings into commercial proposals, and maintaining accountability for the full sales cycle.
• The SSL plays a pivotal role in customer engagement, pricing discipline, and operational coordination.
• The ideal candidate will have a strong commercial mindset, exceptional communication skills, and the ability to operate effectively in a fast-paced service environment.
• Deep HVAC or trade knowledge is not required, but the candidate must be able to collaborate with technicians to validate scopes and equipment recommendations.

Responsibilities
Sales & Revenue Generation:

• Qualify inbound service requests and convert them into closed commercial service orders.
• Prepare accurate, cost-controlled quotes for repairs, replacements, PM work, and special projects.
• Develop and maintain relationships with facilities managers, procurement teams, and national account stakeholders.
• Proactively follow up on open proposals, pending quotes, and recurring opportunities.
• Achieve monthly and quarterly revenue, margin, and conversion targets.

Client Relationship Management:

• Act as the primary point of contact for commercial clients across company’s footprint.
• Conduct structured follow-ups, virtual consultations, and proposal reviews with customers.
• Manage customer expectations regarding timelines, service scope, pricing, and logistics.
• Support client retention strategies through consistent communication and value delivery.

Technical Collaboration & Scoping:

• Partner with field technicians to convert on-site diagnostics and equipment findings into clear proposals.
• Validate and refine scopes of work using the company’s price book and historical estimates.
• Ensure all proposals include accurate labor, materials, equipment specifications, and exclusions.
• Assist in identifying cross-sell opportunities across company’s multi-trade portfolio.

Requirements

• Bachelor's or HND Degree in Business Administration, Marketing, Mass Communication, Economics or other related degrees
• 3+ years of experience in service sales, facilities maintenance, construction services, or B2B commercial services.
• Very Strong Communication skills
• Proficiency in CRM, service management, or dispatch software (e.g., Workiz).
• Ability to read technician notes, scopes, and equipment recommendations and convert them into commercial proposals.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
• Basic understanding of MEP building systems preferred.

Application Closing Date
6th December, 2025.