Male Lounge Supervisor at A27 Global Services Limited

A27 Global Services Limited is a professional recruitment and career development company. We specialize in connecting job seekers with the right opportunities while equipping them with the tools to succeed in today’s competitive job market.

We are recruiting to fill the position below:

Job Title: Male Lounge Supervisor

Location: Ajah, Lagos 
Age: 30 - 38 years
Employment Type: Full-time

Position Overview

• The Lounge Supervisor will oversee the daily operations of a premium lounge, ensuring exceptional customer service, smooth flow of activities, staff efficiency, and compliance with hospitality standards.
• He will work closely with management to maintain the lounge’s ambience, drive customer satisfaction, and support business growth.

Key Responsibilities
Operations Management

• Oversee daily lounge operations to ensure a seamless guest experience.
• Monitor floor activities, customer flow, and service delivery.
• Ensure compliance with safety, hygiene, and lounge standards.
• Coordinate lounge opening and closing procedures.

Staff Management:

• Supervise, train, and motivate service staff, waiters, and bartenders.
• Prepare staff rosters and manage scheduling to ensure optimal staffing.
• Conduct daily briefings and address performance issues promptly.

Customer Service

• Ensure guests receive top-tier hospitality service.
• Handle customer complaints swiftly and professionally.
• Maintain a high standard of customer engagement and retention.

Inventory & Stock Control:

• Monitor stock levels of beverages, consumables, and lounge supplies.
• Work with procurement to ensure timely replenishment.
• Reduce wastage through proper stock management.

Revenue & Sales Support:

• Support management in driving sales and achieving financial targets.
• Promote upselling and special lounge offerings.
• Monitor billing, POS usage, and ensure accurate financial records.

Compliance & Security:

• Ensure adherence to lounge policies, Lagos state hospitality regulations, and nightlife safety guidelines.
• Maintain orderliness and coordinate with security personnel when necessary.

Reporting:

• Provide daily reports on operations, staff performance, and customer feedback.
• Report operational challenges and recommend improvements.

Requirements

• 5–7 years experience in lounge, bar, club, or nightlife entertainment industry.
• Proven supervisory or managerial experience.
• A graduate of Business Administration or relevant field with proven experience
• Strong leadership and people-management skills.
• Excellent communication and customer-relations skills.
• Ability to work late nights, weekends, and public holidays.
• Must be well-groomed, confident, and professional.
• Proficiency with POS systems and basic inventory tools.
• Male candidates only (operational requirement).

Salary
N250,000 - N300,000 Monthly. 

Application Closing Date
31st December, 2025.