Miva Open University is an education company building a new kind of university targeted at the African region. Miva is a Pan- African Distance e-Learning University that is built on a couple of beliefs: Firstly, we believe that the traditional brick and mortar approach to tertiary education is no longer a viable option in serving learners on the African continent. This approach will not provide the capacity and efficacy for the people of the region.
We are building a university experience that can leverage excellent academic talent (wherever it is to be found) and digital technologies to create a new, fresh, more efficacious and more accessible tertiary experience. Our second belief is that this new tertiary experience must not only meet but exceed the existing way of doing things in terms of quality, efficacy and preparing learners for the future. We are uncompromising in these beliefs and this is why we are excited to speak to you.
We are recruiting to fill the position below:
Job Title: Payments & Accounts Receivable Officer
Location: Abuja (FCT)
Employment Type: Full-time
Overall Function
The Payments & Accounts Receivable Officer is responsible for ensuring accurate, timely recording of all student payments, reconciliation of payment gateways (e.g., Paystack), validation of student financial data across systems (SIS, Zoho, Google sheet), and maintenance of reliable receivable balances.
The role requires strong analytical ability, exceptional attention to detail, and the capacity to manage high-volume transactions in a fast-growing educational technology environment. The officer will ensure financial data integrity, support revenue recognition, and provide accurate ageing reports for decision-making.
Roles and Responsibilities
Accurately post all student payments (bank transfers, Paystack, card, POS, USSD, deposits) into Zoho and/or SIS.
Create student profiles on the ERP and ensure correct setup for billing and payments.
Map and validate payments to the correct student accounts, programs, cohorts, semesters, discounts, and scholarships.
Verify payments and reconcile amounts with payment gateways and bank statements.
Identify and resolve misposted payments, missing references, duplicate transactions, unmatched amounts, and related discrepancies.
Maintain an accurate receivables ledger for tuition and other academic charges.
Monitor overdue accounts, flag long-outstanding balances, and support follow-ups for timely collection.
Manage instalment plans by tracking compliance, allocating instalments correctly, and escalating default cases.
Clean and validate payment lists before reconciliation or revenue processing.
Perform regular (daily/weekly/monthly) reconciliations between Paystack, Bank, SIS, and Zoho.
Investigate settlement delays, unidentified transactions, mismatched amounts, failed payments, and escalate issues to Paystack or banking partners when necessary.
Match student charges to payments to maintain accurate receivable balances and identify overpayments, underpayments, unallocated, or unapplied credits.
Prepare monthly receivables ageing reports and support analysis of outstanding balances.
Review and confirm student program, cohort, discounts/scholarships, payment plans, and chargeable fees.
Reconcile student balances, tuition schedules, and payment histories on SIS.
Identify and correct inconsistencies across SIS, Zoho, Paystack, and bank records; support major historical data cleanup efforts.
Ensure the accuracy of data used for monthly revenue calculations, including charges, discounts, and student status updates.
Provide validated payment and receivable data to support revenue reporting.
Collaborate with Product, Data, and Admissions teams to improve discount/scholarship tracking, enrollment data accuracy, and status updates.
Prepare operational and financial reports such as daily payment dashboards, reconciliation updates, ageing reports, and payment-settlement variance analyses.
Maintain complete documentation of reconciliation processes, adjustments, write-offs, and reclassifications.
Respond to student inquiries regarding fees, instalment plans, payment status, and outstanding balances.
Support internal and external audits with required schedules and supporting documents.
Ensure compliance with university financial policies and regulatory standards.
Contribute to continuous improvement of financial workflows, payment processes, and data accuracy.
Key Success Indicators
Accuracy of payment postings
Reduction in unidentified/duplicate transactions
Clean and reliable receivables data
Timeliness of reconciliations (daily/weekly/monthly)
Reduction in reconciliation variance
Clear audit trails and documentation
Improved data alignment across SIS, Zoho, Paystack, and GL.
Education & Experience
BSc in Accounting, Finance, Economics, or related fields.
2–4 years of experience in finance operations, accounts receivable, banking operations, or audit.
Experience in EdTech, higher education, fintech, or subscription-based business is an added advantage.
Familiarity with Nigerian payment channels (Paystack, Remita, card payments, transfers).