Restaurant Customer Care Representative (Female) at A27 Global Services Limited

A27 Global Services Limited is a professional recruitment and career development company. We specialize in connecting job seekers with the right opportunities while equipping them with the tools to succeed in today’s competitive job market.

We are recruiting to fill the position below:

Job Title: Restaurant Customer Care Representative (Female)

Location: Ajah, Lekki - Lagos
Employment Type: Full-time
Working Days: Monday – Sunday (1 day off per week)

Job Summary

• The Customer Care Representative will serve as the first point of contact for customers, ensuring excellent service delivery, managing inquiries, resolving complaints, and maintaining a positive dining experience
• She will support the restaurant’s operations by providing friendly, efficient, and professional customer service.

Key Responsibilities

• Greet customers warmly and professionally upon arrival.
• Attend to customer inquiries, requests, and complaints promptly and courteously.
• Take and confirm customer orders accurately (dine-in, takeaway, or phone orders).
• Follow up on customer concerns to ensure satisfaction.
• Communicate effectively with kitchen and service staff to ensure smooth operations.
• Maintain a clean, organized and welcoming customer service area.
• Assist in managing reservations and seating arrangements when necessary.
• Provide product/meal information and upsell when appropriate.
• Record customer feedback and escalate issues when needed.
• Ensure compliance with restaurant policies, hygiene standards, and customer service procedures.

Requirements

• Interested candidates should possess relevant qualifications with 1 - 5 years experience.
• Female, 25 years and above.
• Previous experience in customer service or hospitality is an added advantage.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-focused mindset.
• Ability to multitask and work in a fast-paced environment.
• Must be polite, presentable, and well-organized.
• Willingness to work long hours, evenings, weekends, and holidays.

Salary and Benefits

• N90,000 - N120,000 monthly.
• Accommodation provided, feeding provided.

Application Closing Date
31st December, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hrconsultant377@gmail.com using the Job Title as the subject of the mail.

Note

• For more information, Send a direct WhatsApp message to 09037857849.
• Kindly note that the agency is entitled to 50% of her candidates first month salary.