United Nations International Children's Emergency Fund (UNICEF) works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
We are recruiting to fill the position below:
Job Title: Human Resources Associate (Data and System Support)
Under the close supervision and guidance of the Human Resource Officer, the Human Resources Associate (Data & Systems support) provides administrative, procedural, data, and operational support and assistance to the efficient implementation of a broad range of Human Resources functions for all categories of staff in the office, ensuring accurate and timely delivery that is in compliance with UNICEF HR rules and regulations.
The Human Resources Associate (Data & Systems support) will also be the focal point for all HR data creation and management as it pertains to HR analytics and data for the Nigeria Country Office.
Key responsibilities
Summary of key functions/accountabilities:
Support in business partnering
Support in HR Data analytics tracking and management
Develop and maintain HR dashboards and reports.
Prepare and consolidate HR metrics for internal reporting.
Support in the processing of entitlements and benefits of local staff.
Support in learning and capacity development
Support to business partnering:
Support the business partners in developing initiatives to encourage employee well-being and employee recognition schemes
Support the management of change processes by advising clientele on changes to HR processes under the guidance of the HR Business Partner
Support the business partners in assisting clientele in using internal HR systems such as talent management, Agora and Achieve
HR Data Analytics Management:
Support the collecting and compiling of HR-related data, including recruitment metrics, employee demographics, retention rates, and performance indicators.
Analyze HR data to identify patterns, trends, and insights related to recruitment, employee engagement, and workforce planning.
Create meaningful HR reports and presentations to communicate key findings and recommendations.
Support in the processing of entitlement and benefits:
In consultation with the supervisor, analyze, research, verify, and compile data and information on cases that do not conform to UN or UNICEF's HR Rules and regulations to support the consistent and equitable application of decisions and implementation of agreed-upon action.
In consultation with the supervisor, analyze research and verify information for the purpose of responding to staff queries on areas related to benefits and entitlements.
Initiates the processing of a wide range of personnel actions in accordance with UNICEF rules and regulations by ensuring all relevant forms and actions are completed by staff and forwarded to GSSC.
Maintains and prepares all personnel-related records and files, ensuring all information on each staff member is up-to-date and accurate
Support in learning & capacity development:
In consultation with the supervisor, research, analyzes, verifies, and compiles information on external training courses available and educational institutions to help the supervisor decide on learning programmes that address learning gaps in his/her country office.
Assists team in organizing and conducting courses, workshops, and events by participating in exercises that aim to build the capacity of stakeholders.
Develop and processes contracts for institutions providing training and courses, ensuring compliance with UNICEF rules and regulations.
Assists team in organizing and conducting courses, workshops, and events by preparing and organizing distribution of materials for participants, ensuring availability of training venues and required equipment and supplies, while providing logistical and secretarial support at workshops and events as necessary.
To qualify as an advocate for every child you will have
Minimum requirements:
A Degree in Human Resource Management, Business Administration, or a computer engineering/science-related course with a minimum of 3 years of experience in a similar role.
Completion of secondary education, preferably supplemented by technical or university courses related to the work of the organization with a minimum of 6 years of progressively responsible experience in a similar role in lieu of a University Degree.
Excellent computer and data analytics skills.
Previous relevant experience in using data gathering tools (e.g., Microsoft Power BI; SQL, SAP BusinessObjects; Sisense; TIBCO Spotfire, ThoughtSpot., Qlik, SAS Business Intelligence, Tableau, Excel, etc.) is mandatory.
Excellent oral, written, and presentation skills.
Developing country work experience and/or familiarity with working in an emergency context is considered an asset.
Language Requirements:
Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) or a local language is an asset.
Technical Skills:
Solid ability to analyze and manage data
Extensive knowledge of HR principles, rules, regulations, and procedures within the UN.
Computer literacy and the ability to effectively use standard office software tools as well as good knowledge and skill in using HR systems.
Ability to extract and format data and solve operational problems.
Ability to organize own work, set priorities, and meet deadlines.