Specialist, Product Management at T2 Mobile (Formerly 9mobile)

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Specialist, Product Management

Location: Lagos

Job Summary

• To drive the lifecycle of digital products from strategy to execution, ensuring alignment with business goals and customer needs

Roles and Responsibilities
Product Strategy & Roadmap:

• Define and maintain the product vision and roadmap aligned with business objectives.
• Conduct market research and competitive analysis to inform product positioning and opportunities.

Product Development Lifecycle:

• Manage product lifecycle from ideation through launch and iteration.
• Collaborate with cross-functional teams to ensure timely, high-quality delivery of products.
• Gather and prioritize requirements from stakeholders and users.

User Experience & Feedback:

• Analyze customer feedback, usage data, and market trends to improve product performance.
• Integrate user testing results into product enhancements

Stakeholder Engagement:

• Align product goals with input from Marketing, Sales, and Technology teams.
• Communicate product vision, updates, and roadmaps effectively to stakeholders.

Governance & Performance Monitoring:

• Track KPIs and success metrics for products to ensure commercial and strategic goals are met.
• Ensure compliance with regulatory, security, and quality standards for digital products.

Key Performance Indicators

• Achievement of product adoption and revenue targets.
• Customer satisfaction and retention levels for products.
• On-time delivery of product milestones and roadmap items.
• Quality and impact of product enhancements driven by feedback and insights.

Qualification and Experience

• Bachelor’s Degree in Business, Computer Science, or related field
• 3-5 years’ experience in product management within a digital environment
• Proven ability to manage full product lifecycle and cross-functional collaboration
• Experience working in the innovation ecosystem is an added advantage.
• Certifications in product management and product marketing
• Experience with Agile methodologies and product management tools

Required Capabilities:
Knowledge:

• Understanding of digital ecosystems and product development best practices.
• Knowledge of customer research, segmentation, and go-to-market strategies.
• Knowledge of Telecom and digital services industry landscape is an added advantage

Skills:

• Strong analytical and problem-solving skills.
• Communication (verbal and written)
• Proficiency in roadmap planning, backlog prioritization, and product requirement documentation.

Personal:

• Collaboration and teamwork
• Excellent communication and stakeholder management skills.
• Ability to balance strategic vision with operational detail.
• Innovative mindset

What's great in the job?

• Great team of smart people, in a friendly and open culture
• No dumb managers, no stupid tools to use, no rigid working hours
• No waste of time in enterprise processes, real responsibilities and autonomy
• Expand your knowledge of various business industries
• Create content that will help our users on a daily basis
• Real responsibilities and challenges in a fast evolving company

What We Offer

• Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company
• Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

Perks:

• A full-time position
• Attractive salary package.

Trainings:

• 12 days / year, including
• 6 of your choice.

Sport Activity:

• Play any sport with colleagues, the bill is covered.

Eat & Drink:

• Fruit, coffee and snacks provided.

Application Closing Date
Not Specified.