Operational Risk Officer at Unified Payment Services Limited

Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company that operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:

Job Title: Operational Risk Officer

Location: Lagos
Employment Type: Full-time

Job Objectives

• To be able to promptly identify, measure, monitor, manage, minimize and report risks that may impact negatively on the achievement of our business objectives in line with the enterprise risk tolerance and business strategy.
• Carry out unit-specific risk and control self-assessments, risk mapping, prevention of fraud, and implementation of mitigation measures, business continuity and process improvement.

Duties and Responsibilities

• Conduct operational risk assessments across all departments and subsidiaries to identify, evaluate, and mitigate potential threats to business operations.
• Ensure effective internal control processes to promote operational efficiency and mitigate risk.
• Provide risk advisory support to business units on new product launches, system implementations, change requests, and integrations - ensuring alignment with strategic, regulatory, reputational, and operational risk standards.
• Prepare and present comprehensive operational risk reports for senior management, highlighting key risk exposures and trends.
• Collaborate with internal departments to investigate and resolve incidents of suspected fraud; escalate issues with potential reputational or regulatory impact.
• Conduct special investigations into suspicious transactions or scheme activities, providing analysis and actionable insights.
• Assist in developing remediation strategies, process improvements, and risk mitigation plans in collaboration with business units.
• Monitor implementation of control measures and follow up with teams to ensure corrective actions are effectively executed.
• Support the development and execution of the company’s operational risk management framework and ongoing risk governance initiatives.
• Facilitate Risk and Control Self-Assessment (RCSA) workshops to help business units identify, assess, and monitor operational risks.
• Assist in the development and reporting of Key Risk Indicators (KRIs), including threshold setting, dashboard reporting, and ongoing monitoring.
• Perform internal control reviews to ensure reliability of processes, transaction integrity, policy compliance, and adherence to applicable laws and regulations.
• Analyze operational risk incidents to identify root causes and recommend process or control enhancements.

Requirements

• Education: Bachelor’s Degree in Finance, Economics, Computer Science, Social Sciences, Engineering, Business Administration, Information Technology or related fields.
• Experience: 2-4 years post NYSC experience

General Experience:

• Strong experience in Operational risk assessment, analysis of business metrics and formulation of Key Risk Indicators.
• Relevant Risk Management qualification (E.g. Certified Fraud Examiner – CFE, Certified Operational Risk Manager - CORM, Certified Information System AuditCISA, Certified Risk Manager – CRM, Professional Risk Manager – PRM, etc.) will serve as added advantage.

Key Competency Requirements:

• Knowledge: Knowledge of Microsoft office packages such as Word, Excel and Powerpoint

Skill / Competencies:

• Good analytical skills
• Ability to communicate effectively in speech and writing.
• Good reporting skills and attention to details
• Proven experience in maintaining internal & external relationships through strong interpersonal and team working skills.

Application Closing Date
29th December, 2025.