ICT Officer at Youth Integrated For Positive Development Initiative (YIPDI)

Youth Integrated For Positive Development Initiative is a youth-led organization established on the 26th day of March 2014. The organization is providing humanitarian assistance to the conflict-affected and marginalized group especially vulnerable women, children, youths, and elderly, by protecting their rights, restoring their means of livelihood, and provision of basic education, water sanitation, and hygiene, food security as well as shelter including women and youth empowerment. 

We work closely together with young people, their families, community, stakeholders, partner organization donors, and community stakeholders at grass root level, thereby mobilizing resources to support our project in diverse areas of human development, addressing critical developmental challenges facing young people and their society through community based approach as well as youth lead initiative to achieve a durable solution.

We are recruiting to fill the position below:

Job Title: ICT Officer

Location: Maiduguri, Borno (with Minimal field-based visits)
Job type: Full-time (Onsite)
Sector: MEAL
Report to: MEAL Manager
Duration: 12 Months with possibilities of extension

About the Role

• The ICT Officer is responsible for providing technical ICT support to the Counter office and Area offices when required

Responsibilities
Generic responsibilities:

• Implement YIPDI’s ICT policies and guidelines at area office level
• Ensure system security
• Ensure that network access privileges, applications, data storage and regular backups are configured and maintained
• Implement and update a data disaster recovery plan (back up)
• Schedule computer related services, maintenance and license renewals
• Ensure installation and maintenance of protection services (anti-viruses and firewalls)
• Plan network upgrades, expansions and replacements
• Provide ICT support and trainings to staff
• Participate in the procurement processes of ICT equipment

Specific responsibilities:

• Contribute to information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements if required
• Adhere to, and support the implementation of YIPDI ICT policies and procedures, handbooks, and guidelines
• Ensure ICT equipment, hardware, software, and other resources are timely made available and well maintained
• Troubleshoot, diagnose problems, implement corrective action & procedures, monitor, and facilitate repairs
• Monitor, operate, and maintain a reliable internet and network system (connectivity, assigning access level)
• Implement YIPDI filling system (electronic files) at area level as per defined YIPDI standards
• Keep track and ensure proper handover, including signatures for all ICT equipment
• Work with Logistics to ensure that ICT equipment is tagged, and any loss/damage is reported as per standards
• Interact with external parties if required (for example contracted service providers for Internet) to ensure YIPDI is enjoying the required services in an optimum manner
• Ensure anti-corruption, transparency, and cost efficiency principles in all processes.
• Provide technical ICT support to the Counter office and Area offices.

Requirements
You have:

• B.Tech or MS in Information Technology/computer science or related field with a minimum of 3 years relevant work experience.
• Fluency in written and spoken  English language
• Experience from working as an ICT Officer in a humanitarian/recovery context.
• Previous experience from working in complex and volatile contexts.
• Service-minded, with strong organizational and planning skills.
• Cultural awareness and sensitivity, highly approachable, trustworthy, and confidential.
• Attention to detail, problem-solving skills, and excellent time management skills.
• Implement YIPDI's ICT policies and guidelines at area office level.
• Planning and delivering results, managing resources to optimize results.

Professional competencies:

• Generic professional competencies for this position:
• Experience from working as an ICT Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own skills/profile

Context / Specific skills, knowledge and experience:

• Service-minded, with strong organizational and planning skills
• Good cultural awareness and sensitivity
• Highly approachable, trustworthy, and confidential
• Attention to detail, problem-solving skills, excellent time management skills
• B.Tech or MS in Information Technology /computer science or related field.
• Minimum of 3 years maximum 8 years relevant work experience.
• Education level of University degree or MS

Behavioral Competencies:
These are personal qualities that influence how successful people are in their job. YIPDI’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:

• Planning and delivering results
• Managing resources to optimize results
• Working with people
• Analyzing
• Handling insecure environments

What we Offer
YIPDI is an Equal Opportunity Employer. YIPDI considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

• YIPDI is an equal opportunity employer. We are committed to diversity without distinction based on age, gender, religion, ethnicity, nationality, or physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Application Closing Date
15th December, 2025.