Senior Account Officer at Hempawa Consult Limited - Abuja (FCT) & Lagos

Hempawa Consult is a global strategy consulting firm with offices across Nigeria. We counsel our clients on their key strategic issues, leveraging our deep industry expertise and using analytical rigor to help them make informed decisions more quickly and solve their toughest and most critical business problems. We advise and support local and global companies that are leaders and aspiring leaders in their industries.

We are recruiting to fill the position below:

Job Title: Senior Account Officer

Locations: Abuja (FCT) & Lagos
Employment Type: Full-time

Job Summary

• We are hiring a Senior Account Officer for a leading FinTech company transforming financial access across Nigeria and Africa.
• This is an in-person, mid-level sales and client management role based in Lagos & Abuja, designed for a disciplined performer who excels at revenue generation, client relationship management, and portfolio growth.

Responsibilities
As Senior Account Officer, you will:

• Grow Accounts & Revenue: Manage and expand a portfolio of clients, driving adoption, retention, and revenue growth.
• Own Client Relationships: Serve as the primary contact for key accounts, ensuring satisfaction, quick issue resolution, and continuous business engagement.
• Activate Sales Pipelines: Identify new business opportunities within existing accounts and activate upsell/cross-sell strategies.
• Strengthen Customer Experience: Ensure seamless onboarding, usage support, and long-term engagement to improve lifetime value.
• Execute Territory Sales Plans: Support field sales activities, client visits, activations, and weekly revenue-focused follow-ups.
• Report Performance: Track account performance, submit weekly sales reports, and provide insights that support decision-making.

Who We’re Looking For

• Sales-Focused Performer: 2-4 years in account management, sales, or customer-facing roles within fintech, banking, telecommunications, or tech.
• Result-Oriented: Proven ability to meet revenue targets, build pipelines, and manage high-volume accounts.
• Strong Communicator: Excellent interpersonal and negotiation skills with the ability to build trust-based relationships.
• Analytical & Organized: Able to track metrics, manage documentation, and provide insight-driven recommendations.
• Based in Lagos or Abuja: Strong knowledge of local markets and customer patterns.

Why This Role Stands Out

• Competitive Rewards: N120,000 – N180,000 / Month base salary plus structured performance-based incentives.
• High Impact: Directly influence customer growth, product adoption, and market penetration.
• Career Progression: Clear pathway into senior sales, key accounts, and business development leadership.
• Innovative Culture: Work with a forward-thinking team committed to performance and excellence.

Application Closing Date
30th December, 2025.