Specialist - Mobile Banking at Etisalat Nigeria

Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

Etisalat Nigeria is recruiting to fill the below position:

Job Title: Specialist - Mobile Banking
Location: Lagos,NG
        
Job Summary        

• Develop new mobile banking and financial products in conjunction with partner banks, switches, merchants and biller aggregators
• Manage the end-to-end mobile banking platform and relationships with agencies and banks to support the use of mobile financial service

Job Responsibilities    

• Develop innovative products and delivery channels to existing or new mobile banking platforms across multiple bank partners
• Support implementation of Etisalat Nigeria s mobile banking strategy by planning and developing commercial solutions and inputs for the product roadmap and evolution
• Co-ordinate development of agency network to provide support for Etisalat Mobile Money and banked customers
• Ensure that Etisalat mobile banking solutions and channels are aligned with banking and other regulatory standards for services to be launched and supported
• Manage the launch and all processes for mobile banking propositions, channels and services and ensure it is in line with Etisalat quality standards
• Define processes and scope of work to facilitate recruitment, training and performance management of mobile money/ banking agents
• Carry out pre-sales  gap analysis  and determine product fit to customer needs
• Implement product optimization schedules, financial management, market introduction and lifecycle support
• Ensure customers are educated on all mobile banking products and services and customer complaints are promptly resolved
• Generate operational and management reports with analysis to track success and progress of client adoption, client value, and direct and indirect financial benefits

Requirements        

• Bachelor s degree in any numerate discipline
• At least three (3) years directly relevant post-NYSC work experience in mobile banking
• Ideal candidate must be able to demonstrate:
• Good knowledge of business development in banking e-business and/ or e-channel
• Good knowledge of e-banking product lifecycle management and operations
• Good understanding of channel distribution and planning
• String experience in relationship management and sales force management
• Sound documentation skills

Application Closing Date
6th December, 2012

Method of Application
Interested and qualified candidates should:
Click here to apply online 

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