Female Sales Representative / Office Manager at Tati Consults

Tati consults is your all-in-one partner for business growth. While HR solutions are at the core of our services, we also offer expert Financial and Legal services, Customer Success, and Domestic Staffing solutions.

We are recruiting to fill the position below:

Job Title: Female Sales Representative / Office Manager

Location: Ajah, Lagos

Responsibilities
Product Knowledge:

• Understand key specs of all laptops (CPU, RAM, storage, GPU, battery, screen type, ports).
• Know how to explain differences between models (e.g., i5 vs i7, GTX vs RTX, business vs gaming laptops).
• Stay updated on new arrivals and pricing.

Customer Engagement:

• Attend to walk-in, WhatsApp, Instagram, and Jiji enquiries quickly and professionally.
• Ask customers the right questions (budget, usage, preferred brand, screen size).
• Recommend the best laptop based on customer needs (school, graphics, business, gaming).

Sales Conversion:

• Follow up on all leads until closed or lost.
• Negotiate prices where allowed and secure deposits.
• Ensure smooth order processing and collection/delivery.

Content & Listing Duties:

• Create and post adverts on Jiji, WhatsApp status, Facebook, Instagram, etc.
• Ensure adverts follow your preferred format and include all important specs.
• Take clear product photos & short demo videos for listings.

Inventory Coordination:

• Track available stock and update out-of-stock items immediately.
• Notify you when popular models are running low.
• Label and arrange laptops neatly in the store.

Quality Checks:

• Test laptops before sale (battery, keyboard, screen, SSD, Wi-Fi, webcam, ports).
• Confirm chargers and accessories are working.
• Report any faults immediately.

Customer Education:

• Explain warranty, return policy, and care tips (battery care, overheating prevention).
• Guide customers on basic laptop setup if needed.

Documentation & Reporting:

• Record all sales, deposits, and customer details in a sales sheet or CRM.
• Submit daily/weekly sales reports.
• Track expenses (delivery fees, accessories purchased, etc.)

After-Sales Support:

• Follow up with customers after purchase.
• Handle warranty issues and complaints professionally.
• Assist with technical issues (OS activation, driver updates).

Store Management:

• Maintain a clean, presentable shop.
• Secure laptops, accessories, and packaging materials.
• Ensure power, UPS, and security are always set up.

Brand Representation:

• Maintain professional communication at all times.
• Represent the business positively online and offline.
• Build good customer relationships for repeat business and referrals.

Requirements

• Interested candidates should possess relevant qualifications
• Must reside close to Ajah and its environs.

Application Closing Date
7th December, 2025.

How to Apply
Interesed and qualified candidates should:
Click here to apply online

Note: Training will be offered to equip you.