Client Service Officers at School Kits Limited

Posted on Wed 09th Mar, 2016 - hotnigerianjobs.com --- (0 comments)

School Kits Limited is a leading professional school outfitting firm and a one-stop shop for a wide range of requirements for students from pre-school age through the secondary (High) school age. School Kits Limited commenced business in 2000 and has experienced significant growth for the years becoming a credible brand within the school supply industry in Nigeria.

We are recruiting to fill the vacant position of:

Job Title: Client Service Officer

Location: Abuja

Job Description

Attend to clients’ inquiries and complaints. Provide client support services in accurate and timely fashion
Ability to Cross sell and up sell
Familiarization with organization’s products and advise customers on its availability
Build positive and productive relationship with clients
Keep records of sales proceeds at the end of the day
Maintain high level of professionalism and competence in every client interaction
Work in compliance with company policies and procedures
Present and portray a positive image of the organization, its products and services to clients
Give regular and timely updates on stock level to the store manager
Recommend potential products or services to the store manager by collecting customer information
Work together as a team with other colleagues.
Carry out tasks as assigned by the store manager

Candidate Requirements

Minimum qualification HND/B.Sc in Social Sciences and Humanities
Excellent People and Communication skills
Experience in Retail/ Education sector
Proficiency in Microsoft packages
Experience in Customer service especially in a one-on-one interaction
Fast learner
Responsible and committed to task assigned to handle
Ability to blend into a new environment and work with people of different ethnicity
Ability to work under pressure especially during the peak period
Punctual
Attentive to details
Courteous
Ability to Cross Sell and Up-sell
Certification in Customer Service would be an added advantage
Resides in Abuja

Application Closing Date
31st March, 2016.

How to Apply
Interested and qualified candidates should send their Application letter and CV's to: careers@schoolkitsng.com

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