Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
We are recruiting to fill the position below:
Job Title: Technology Manager
Location: Lagos
Employment Type: Full-time
Grade: TBC
Reports to: Business Head
Purpose of the Role
The Technology Manager is responsible for identifying, evaluating, and managing technologies that support the company’s asset financing operations. This includes tracking devices, security systems, credit-processing tools, loan repayment technologies, and digital platforms for both clients and employees.
The role ensures the organization remains technologically advanced, operationally efficient, and compliant with industry best practices. Responsibilities also include researching high-quality global suppliers, managing technology partnerships, and recommending innovative solutions that enhance overall performance.
Key Responsibilities
Technology & Supplier Research (Tracking and Security Technologies):
Conduct ongoing research to identify professional, reliable, and high-quality suppliers of:
Vehicle tracking technology
Tracking devices and GPS units
Asset security-related hardware and software
Telematics and IoT (Internet of Things) technologies used in asset finance
Evaluate supplier products for performance, durability, reliability, and operational compatibility.
Perform comparative analysis, including cost-benefit reviews, industry benchmarks, and technological sustainability.
Present well-structured recommendations to senior management for supplier selection.
Supplier Relationship Management:
Serve as the primary point of contact for all technology-related suppliers and third-party partners.
Build and maintain strong relationships to ensure seamless communication and timely support.
Oversee Service-Level Agreements (SLAs) and ensure supplier compliance with contractual obligations.
Collaborate with internal teams (Credit, Telecoms, Insurance, Tracking, Collections, Asset Recovery, etc.) for effective technology performance.
Manage supplier onboarding, renewal negotiations, performance evaluations, and transitions to new vendors when required.
Technology Innovation & Continuous Improvement:
Stay updated on technological developments relevant to vehicle asset financing, including:
Tracking and telematics systems
Digital KYC and credit assessment technologies
Loan repayment and digital payment platforms
Collections and portfolio management systems
CRM systems and client engagement platforms
Mobile apps for clients and employees
AI-driven analytics, automation, and risk-assessment tools
Cybersecurity solutions
Emerging fintech or mobility-related technologies
Conduct periodic technology audits to identify gaps and propose enhancements.
Advise management on which technologies to adopt, upgrade, or phase out.
Oversee the implementation of approved new technologies in collaboration with internal teams and external vendors.
Ensure technology solutions align with organizational strategy, operational needs, and customer experience objectives.
Key Performance Indicators (KPIs)
Quality and reliability of selected technology suppliers
Timely resolution of technology-related issues through supplier support
Number and impact of implemented technology recommendations
Operational efficiency improvements attributed to technology upgrades
Supplier performance against SLAs and internal standards
Cost-effectiveness and ROI of technology investments
Adoption rate and effectiveness of new systems introduced
Contribution to maintaining innovation and competitive advantage
Required Qualifications & Experience
Bachelor’s Degree in Information Technology, Computer Science, Engineering, or related field (Master’s degree is an added advantage).
3–7 years’ experience in technology management, vendor management, or IT procurement—preferably in financial services, telecommunications, or mobility industries.
Strong understanding of tracking devices, IoT technologies, and digital platforms.
Experience in managing external vendors and negotiating technology contracts.
Background in fintech, asset financing, telematics, or digital transformation is highly advantageous.
Skills & Competencies:
Strong research and analytical skills
Excellent vendor and stakeholder management capabilities
Broad understanding of software, hardware, and digital platforms
Ability to evaluate technologies from technical, operational, and financial perspectives
Strong project management and implementation skills
Excellent communication and reporting ability
High attention to detail and problem-solving capability
Ability to work independently and take initiative
Strategic thinking with an innovation-driven mindset
Personal Attributes:
Proactive and forward-thinking
Technologically curious and innovation-oriented
Ethical, reliable, and transparent in decision-making
Strong negotiation and relationship-building skills