Quality Control Personnel - Laundry Operations at Fast Recruiters Consulting Services

At Fast Recruiters Consulting Services, we are dedicated to providing top-tier Human Resources solutions tailored to meet the evolving needs of businesses and professionals.

We are recruiting to fill the position below:

Job Title: Quality Control Personnel - Laundry Operations

Location: Ihama GRA, Benin City - Edo
Employment Type: Full-time
Work Hours: Monday–Saturday (8 am to 6 pm Monday to Friday, Saturday 9 am to 3 pm). Saturday is rotational

Job Purpose

• We are seeking to engage a Quality Control Officer for our laundry business to strengthen our operational standards and ensure consistent service quality. The ideal candidate should have experience in laundry operations, fabric care, and quality assurance processes.
• To ensure that all laundry operations meet the company’s standards of quality, hygiene, and customer satisfaction by monitoring every stage of garment handling, washing, finishing, and packaging.

Key Responsibilities

• Inspection & Quality Assurance: Inspect clothes and linens before and after washing for stains, damage, and fabric care instructions. Ensure correct sorting, washing programs, and detergent usage per fabric type. Approve finished garments before delivery or dispatch.
• Process Monitoring: Supervise the use of machines, chemicals, and equipment for compliance with safety and quality standards. Monitor staff adherence to SOPs (Standard Operating Procedures). Record and report any deviations or defects.
• Documentation & Reporting: Maintain daily quality control checklists and inspection logs. Track and analyse rewash rates, damage reports, and customer feedback. Submit weekly QC performance reports to management.
• Customer Feedback Management: Address and resolve quality-related complaints professionally. Recommend preventive actions to avoid recurring issues.
• Safety & Training: Enforce hygiene and safety standards in all operations. Assist in training staff on best practices for garment handling and machine operations.

Qualifications & Experience

• Minimum of OND or equivalent in Science, Textile Technology, Hospitality, or a related field.
• 2–3 years’ experience in laundry operations or quality control (commercial or hotel laundry preferred). Knowledge of fabric types, washing programs, and stain-removal methods.
• Good communication, recordkeeping, and supervisory skills.

Compensation & Benefits

• Monthly Salary: N90,000 – N120,000 (based on experience and performance).
• Transport Allowance: N10,000 monthly.
• Performance Bonus: Based on rewash reduction and customer satisfaction ratings.

Laundry Benefit:

• Free washing of limited personal items.

Application Closing Date
Not Specified.