Technical Personnel – ERP (Data & System Analyst) at Deloxe HR

Deloxe is a forward-thinking human resources consulting firm dedicated to optimizing workforce potential and driving organizational success. We deliver innovative HR solutions that empower businesses, enhance employee experiences, and foster sustainable growth. At Deloxe, we are committed to transforming workplaces through strategic HR management and cutting-edge solutions that maximize efficiency and impact.

We are recruiting to fill the position below:

Job Title: Technical Personnel – ERP (Data & System Analyst)

Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking a technically skilled and analytical Technical Personnel – ERP (Data & System Analyst) to support, maintain, and optimize our ERP systems.
• The ideal candidate will ensure accurate data flow, reliable system performance, and effective cross-departmental integration.
• This role involves data analysis, system configuration, troubleshooting, and process improvement to enhance operational efficiency and decision-making.

Key Responsibilities
Primary Responsibilities:

• Analyze business processes and improve ERP workflows and system configurations.
• Manage, validate, clean, and interpret ERP data for reporting and dashboards.
• Support ERP upgrades, testing, troubleshooting, and documentation.
• Develop SQL queries, scripts, and reports for data extraction and analysis.
• Collaborate with teams to gather requirements and implement system enhancements.
• Ensure data accuracy, system reliability, and security across all ERP modules.
• Provide technical support and user training for improved ERP utilization.

Key Functional Areas
ERP System Administration:

• Manage user accounts, roles, and access controls.
• Monitor system performance and ensure uptime.
• Support system configuration and module setup.

Data Management & Analysis:

• Perform data audits, quality checks, and cleansing.
• Generate automated and ad-hoc reports for management.
• Maintain database integrity and ERP documentation.

Technical Support & Troubleshooting:

• Diagnose system issues and coordinate resolutions.
• Work with vendors or developers on complex incidents.
• Support third-party tool, API, and add-on integrations.

Process Improvement:

• Recommend automation and operational efficiency improvements.
• Participate in ERP enhancement and requirement gathering sessions.
• Develop SOPs, user manuals, and training materials.

General Responsibilities

• Maintain confidentiality and ensure data security at all times.
• Keep up-to-date with ERP technologies and modules.
• Ensure compliance with IT policies and standards.
• Collaborate with IT and business units to align systems with goals.
• Support audit and data governance activities.
• Provide periodic user training and support.

Key Performance Indicators (KPIs)

• ERP System Uptime: Maintain availability above required thresholds.
• Data Accuracy: Reduction in data errors across ERP modules.
• Issue Resolution Time: Fast response and closure of support tickets.
• Report Timeliness: On-time generation of dashboards and reports.
• Process Improvement: Number of workflows optimized annually.
• User Satisfaction: Positive feedback from ERP users.
• Project Delivery: Successful execution of ERP enhancements.
• Compliance & Security: Zero major breaches or violations.

Qualifications & Requirements
Education:

• Bachelor’s Degree in Computer Science, IT, Information Systems, Engineering, or related field.
• ERP certifications (SAP, Oracle, Dynamics, Odoo, etc.) are an added advantage.
• Certifications in SQL, Data Analysis, BI tools, or Project Management preferred.

Experience:

• Minimum 3 years experience in ERP data analysis, system support, or functional/technical consulting.
• Strong understanding of ERP database structures, workflows, and reporting.
• Experience supporting cross-functional teams and business operations.

Skills
Technical Skills:

• Strong proficiency in SQL, database management, and data analysis tools.
• Experience with ERP platforms (SAP, Oracle, Dynamics 365, Odoo, etc.).
• Knowledge of Power BI, Tableau, Crystal Reports, or other BI tools.
• Understanding of APIs, scripting, and system integrations.
• Strong troubleshooting and diagnostic skills.

Analytical Skills:

• Strong ability to interpret data and generate insights.
• High attention to detail and accuracy.

Soft Skills:

• Excellent communication and documentation skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to multitask in a fast-paced environment.
• Strong team collaboration and stakeholder engagement skills.

Application Closing Date
12th December, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online