Sales Manager (ISP) at Victoria Hotel and Resort

At Victoria Waterfront Hotel & Resorts, we believe in creating an oasis of comfort and sophistication along the picturesque coast of Lagos. Our mission is to offer exceptional hospitality through a combination of modern amenities, impeccable service, and personalized experiences. Whether you’re visiting for business or leisure, our dedicated team is on hand to ensure your every need is met—so you can fully immerse yourself in the serenity and energy of our waterfront setting.

Beyond providing stylish accommodations, we celebrate the vibrant local culture through events, dining experiences, and thoughtful guest activities. Join us and discover the perfect blend of relaxation, adventure, and authentic Lagos charm.

We are recruiting to fill the position below:

Job Title: Sales Manager (ISP) 

Location: Marina, Lagos
Employment Type: Full-time

Summary

• The Sales Manager (Telecommunications) will be responsible for leading a high-performing sales team to achieve revenue targets within the telecommunications sector.
• This role requires a strategic, results-oriented leader with a strong understanding of telecom products (e.g., VoIP, broadband, enterprise networks, mobile services, fiber optic solutions) and a proven track record of B2B or B2C sales success.

Key Responsibilities
Sales Strategy and Execution:

• Develop and implement comprehensive sales strategies and tactical plans to achieve or exceed quarterly and annual sales targets.
• Identify, qualify, and pursue new business opportunities across assigned market segments (e.g., Enterprise, SME, Carrier/Operator).
• Conduct market analysis to identify emerging trends, competitive landscape, and potential new product/service offerings.
• Manage the entire sales pipeline from prospecting to contract closing, ensuring accurate sales forecasting and reporting to senior management.
• Lead negotiations and finalize contracts for complex telecom solutions, ensuring profitable and mutually beneficial agreements.

Team Leadership and Management:

• Recruit, train, mentor, and motivate a team of Sales Representatives, Account Managers, and Sales Engineers.
• Set clear performance metrics (KPIs), monitor team performance, and provide coaching for continuous improvement.
• Foster a culture of sales excellence, accountability, and customer-centricity within the team.
• Conduct regular one-on-one meetings and pipeline reviews to support team members in closing high-value deals.

Client Relationship Management:

• Build and maintain strong, long-lasting relationships with key client stakeholders, including C-level executives.
• Act as a point of escalation for complex client issues, ensuring swift and satisfactory resolution.
• Collaborate with cross-functional teams (e.g., Technical, Product, Marketing) to develop customized solutions that meet specific client requirements.
• Ensure high levels of customer satisfaction and drive customer retention and upsell opportunities.

Qualifications and Skills
Required Qualifications

• Bachelor's Degree in Business, Marketing, Telecommunications, computer science or a related field.
• Minimum of 4 years of progressive sales experience, with at least 3 years in a sales leadership/management role within the telecommunications industry.
• Proven, verifiable track record of meeting or exceeding significant sales targets and driving revenue growth.

Essential Skills:

• Deep Telecom Industry Knowledge: Strong understanding of current telecom technologies and market dynamics.
• Exceptional Leadership: Ability to inspire, motivate, and manage a diverse sales team.
• Strategic Planning: Excellent analytical skills to develop data-driven sales strategies and accurate forecasts.
• Negotiation & Closing: Expert-level proficiency in complex contract negotiation and deal closure.
• Communication & Presentation: Outstanding verbal, written, and presentation skills for internal reporting and external client engagement.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should send their CV to: recruitment.communication1@gmail.com using the Job Title as the subject of the mail.